{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“The initial experience at the check in counter with, Chad, to the vehicle pick up with Jon, was flawless.The customer service from both men was impeccable. I rank it as the best, fastest, and easiest vehicle rental in my life. The same was true with the return. I have told everyone about my experience with Alamo. I will definitely continue to rent all my vehicles from Alamo.”
“This location was great to work with. We reserved an “8 passenger van.” Jay was actually able to get us a Wagoneer instead. The vehicle worked out better than expected. This location was better than any other Enterprise I’ve done business with. We will be coming back!”
“I have the fortunate opportunity to reside in the city of Indianapolis and whenever I rent a car, though there could be inconvenience with tailing it to the airport, it is well-worth it! The team of National Employees at the Indy Airport have consistently been amazing. Their approachability, customer-centered focus and pride in delivering a Platinum Level experience are all Oscar Level Award deserving. During my pick-up and drop-off, I try to show my appreciation by engaging with each team member in conversation, but I hope that this review helps to shed light on my deeper appreciation for the work that they do. Thank you for taking the customer experience to a level that should be emulated across all industries!”
“I was able to rent a car same day. The entire process from pick up to drop off was very easy. Ariel was very friendly and professional and answered all of my questions. If I needed to rent a car again I will be returning to Enterprise.”
“My car had issues the Sunday before 4th of July.I did not know they would be closed, but Bobby came by and took all my information and got my car secured.First thing in the morning, the day after the holiday, Bobby called me with an estimate, and his team got to work on it.He quoted the most likely day it would be ready and it was ready before noon on said day.He was helpful and did a great job. Customer for life!”
“Staff at Indiana rental place where so friendly towards me and the staff at Connecticut were super nice to me. I appreciate the service I received from enterprise.”
“If you’re googling which Enterprise to go to, just stop your search and go to this one . Shoot, I would even drive out of your way to get to this one.
I’ve visited locations throughout the state and none of them compare to the downtown Indy location. Brock is the reason why I will drive out of my way for this location. He’s always quick, efficient, and friendly. He’s got great customer service so it doesn’t surprise me that the rest of his team does as well.
Managers at other locations should spend a day with Brock and learn a thing or two. Until then, I’ll keep going to this location.”
“I am fortunate to have an Enterprise branch in Broad Ripple where I live. If you haven't used them for any rentals, you need to. The branch manager Carlos, and his team, far exceed the service provided by other rental companies.”
“I had the most amazing experience with this Enterprise office. It's been an awful week juggling childcare, work, and insurance claims after one of our family vehicles was totaled, and I was dreading loading my kids (and their car seats) into a shuttle in the cold just to pick up a rental. When I explained the situation, the team immediately offered to deliver the car to me. It arrived within 10 minutes, and the whole process took less than 5 minutes, all without having to drag my kids out into the cold. This was truly top-tier customer service at a moment when I really needed it. Thank you to the entire Enterprise team for going above and beyond!”
“I liked that everyone was kinda and helpful and they were communicative. They had thought that I wasn’t able to be in an suv and they let me know upfront and were completely kind about that and were always genuinely helpful and wanting to help and never made me feel like a burden for asking questions.”
“Excellent customer service. Friendly atmosphere! I came here after leaving the location on 16th st. & I’m glad I did! This enterprise got me a car in less than 30 mins. Unlike the one in 16th st. They wanted me to go back later that day and did not want to help whatsoever.”
“John was an absolute pleasure to work with. He really made the experience what it was. He listened to my personal lines and dislikes and included that in the car, which was ready at pick up. Huge rave to everyone there, ESPECIALLY John!”
“Wife and I always deal with them wether it be need to haul a quick heavy load or just save miles on our vehicles
They are always great for customer service down to just friendly people to talk to
If your in this area or live within a reasonable distance from them then their the ones to talk to”
“I recently purchased my new vehicle from them and had a wonderful experience. Miyon in leadership and Anthony in sales did an amazing job, even with my many questions and concerns. Other staff I engaged with were kind and professional as well.”
“Justin was the manager who took care of me theu my whole rental process. He was so great. He was technically off the clock but instead stick around to get me situated and on my way. I truly appreciated how he made sure I was able to get going.
He will do so well in his new role with enterprise. They are lucky to have him.”
8AM - 12:30AM
7800 Col H Weir Cook Mem Dr, Indianapolis
Car Rental
“Great service. Received an upgrade on the vehicle I thought we were going to receive at the same rate I thought we would have. Still waiting for the final charge to hit my credit card, not just the figure charged until the good state of the car as it was returned.”
“Staff went above and beyond to make sure we were satisfied during a long rental for a car repair. No issues with getting the car or having it picked up. Very satisfied with the service.”
“Ashley really went above and beyond taking care of us. We rented a car that was too small and she helped us get the right size. Can’t imagine an better service!”
“Larry behind the counter at the North Capitol location is a godsend. Very helpful and courteous. He helped us to get all of the check-in finished within a few minutes. He also offered helpful information on exiting the lot to head in the proper direction, and reassured us after a debacle at the Indianapolis airport location left us without a car for a day of our reservation. Would definitely recommend this location of budget travel”
“I had an outstanding experience with Enterprise. The customer service was exceptional, and the process was incredibly smooth from start to finish. I especially appreciated the clear communication and follow-up throughout my rental. A special thanks to Adam, who was professional, helpful, and made everything so easy for me. Great team and highly recommended!”
“Our travel plans had changed so we brought our car in early at aa rental location closest to us. I have done this a few times in the past and at most had been charged $50 or so for the return. The man at the counter said about the same. Then when we were handedthe bill, it was almost DOUBLE the original cost of the rental. We asked to just get the car bac and continue with our original reservation but were told the rental was closed. We called Customer Service and explained that I had been loyal AVIS member of decades and what our situation was. We were told that the most that could be offered by a manager was 2 free rental days. While this was going on the person at this AVIS franchise heard us and contacted his own Corporate contact and arranged for the charges to reversed and for us to pay only, the amount for 2 days rental plus charges. This brought the bill down by $700. The actions of tis person were above and beyond and if it were not for his actions we would have taken this up with VISA and social media as well as renting from another company moving forward. As is we will continue with AVIS for now but I will warn anyone who asks about our experience.”
“Pulled up at 8:50 when it opened at 9. Lady working the counter was the nicest rental car employee I’ve dealt with. Super kind and patient as she worked through the line of people.”
“I've been coming here for well over 5 years and always see Chris making sure I've gotten a speedy check out. Choices of cars are pretty great and if I jad a problem they have been quick to resolve the issue. Chris and his team have always gone above and beyond specially if they sell out to call ahead to let u know they're booked out.”
“I had to rent a car due to mine being in the shop. There was a technical issue when I rented the car but at check out Jared took care of it. I was actually stressed about the check out process due to the issue. By the time I left, it had been resolved. I will definitely rent a car from them again in the future.”
7:30AM - 5:30PM
8225 W Washington St, Indianapolis
Car Rental
“Rented a 26' truck with car hauler from Florida to Indiana.The truck was in good condition and clean when we picked up. The truck did its job. Was it comfortable to drive, NO, but happy with rental and service at both locations”
“Monday morning, busy, software problem, considering all of it Mark got me out of there pretty darn quick. 15 ft truck, all was good with the truck. Return was simple, charge was correct.”
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
“This is the only place I rent from because of their customer service is awesome!!!
I returned the car and my car wouldn't start they took time to give me a jump and hand warmers. All I can say fantastic. Thank you Riley and staff so much...
10 ?”