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January 2024 by Kristine J.
Where to start. 2 weeks ago I took my car in for an oil change where Mark Phillips was amazing! The tech that worked on my car did my oil change and looked into a charging question I had. The following week, my son decided he wanted to look at a new truck so we reached out to Kyle where he and Ryan in finance worked their magic to get my son the exact truck he wanted. This is our 4th time buying through Kyle. He's always a pleasure to work with!
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November 2023 by Stephen Grayson
Always good ? service!
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November 2023 by UN Peace Ambassador NGO Dr. Angela J. Nealy
They mean well. However when you up-sale a service but do not check to see the service is totally complete with excellence, it becomes exhausting constantly having to check and recheck to see that which you paid for was actually completed.
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September 2023 by Derek Lawrence
Good deals on service specials. Great Staff also.
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August 2023 by K Beau
The inventory is very low, no certified used cars. However the salesman greeted me promptly and walked me around, was not pushy at all. He was a brand new salesman. I didn't find a car I was looking for but did get his information for the future if they get a car I like. I gave it 4 stars just because of the low inventory and no certified used cars available.
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August 2023 by Kimmy
The inventory is very low, no certified used cars. However the salesman greeted me promptly and walked me around, was not pushy at all. He was a brand new salesman. I didn't find a car I was looking for but did get his information for the future if they get a car I like. I gave it 4 stars just because of the low inventory and no certified used cars available.
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July 2023 by Faith Churchill
Brandon helped me today and gave 10/10 service. We're planning a vacation and he made sure any follow up appts wouldn't interfere with plans. He also explained what the different services are and helped me understand what I needed. Would 100% recommend!!
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June 2023 by Elite Clean Steamers
Watch out for this dealership, because they will rig your vehicle to have problem after problem, just to enlarge their profits, especially since they’re not selling a lot of cars anymore.We spent over 10K and three different visits and still no solution.I finally realized that the type of money that they are charging, that I can just purchase a new engine and have it installed for all of the money that they’re charging.They are OVERCHARGING people and I would recommend that people find a small reputable company that are not scammers and sharks to get the service that you’re looking for along with an reasonable price for the service needed.I’m sharing my experience, so that others will not go through what our company went through.
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March 2023 by Susan M.
I have bought 2 suburbans from Bill Estes and have had almost all my service done there. I made an appointment for today March 13, 2023 at 11 am for a minor oil leak. I don't have another driver in my househoso I asked for a shuttle back home as they would likely keep the vehicle (which is what I have always done). The scheduler said they only shuttled 10 miles and my house was 12 miles away. She would check and get back to me if they couldn't do it since I had been a loyal customer for 20 years. As I walked out the door this morning, on my day off from work, I called to confirm and I had no appointment - cancelled without even letting me know. No creativity - like we charge $5 per mile after 10 since gas is expensive. No nothing. Really appreciate (not) the follow-through and the business loyalty to the customer. Susan M
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March 2023 by Sean West
Good service but like most dealerships unless you have a coupon, even regular maintenance is pricey.
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March 2023 by Loree H.
Don't expect the coupons for the services to be anywhere near what they are listed. I paid $8.83 for "shop supplies" for an oil change/tire rotation. This is new as I have never had this before - what shop supplies are needed to change oil and rotate tires? They weren't very busy so I didn't wait too long (like others have) but they did try to sell extra services including an alignment based on mileage (had one recently and tires weren't wearing oddly). The best part of the experience was Barry who has always been attentive and customer oriented. The customer service has been cut back dramatically and the prices keep rising - not the best experience.
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November 2022 by Rob Nig
The very basics of a standard oil change are that the right amount of oil make it into the engine through the filler hole, not poured all over the engine bay with no funnel or any sort of prep around the hole with oil clean up rags if you’re a total amateur with proper use of a funnel. If I wanted my 8 year old to sloppily do an oil change for the first time on a $100,000+ Cadillac Blackwing with no instructions or supervision I would have done that. But bringing to this GM dealership is just as effective. If you like oil poured all over your exhaust headers and for your car to be handed back to you in the service pickup area while it’s visibly oil smoking after their oil change to the point of almost starting an engine bay fire and smoking for 100’s of miles afterwards with oil smoke coming through AC vents as well, then definitely trust Bill Estes Chevy with all your service needs. They seem to take such care even doing the little things right whether a special car comes in their bay or the family trailblazer all can receive such careless service.
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September 2022 by Zackery White
I good place. I plan on doing business with them in the future
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August 2022 by Maggie Carlton (BlackHoosierGal)
Ever since my toyotacare expired, I have come here for oil changes. Everyone is very friendly and the oil changes are always quick. This is my go to for oil changes!Service: Oil change
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August 2022 by SUZANNE Evans
Good & fast care of vehicle, but costly.