Big Red Liquors offers a great service and atmosphere with friendly employees who are knowledgeable about wine and spirits. Customers can enjoy no-contact same-day local delivery and curbside pick-up, with free delivery on the first three orders using a special code. While most experiences are positive, some customers have faced issues, such as out-of-stock items and ID verification challenges. Overall, the business is highly recommended for its excellent customer service and a wide selection of beverages.