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November 2023 by J Thompson
Took my 2020 Silverado in to get my tires balanced and an alignment Levi, Alex and the guy did a wonderful job truck drives like new again. Great guys great price thank you everyone
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October 2023 by Tracie T.
I've used Best One Indy for several maintenance issues with cars. They are always thorough, efficient and professional. This last time was brake replacement which was worse than I thought it would be. When I asked how did I miss it they explained how my brakes should have been routinely checked so now I know how to ask the right questions so I catch it way before it has to cost so much to replace.
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October 2023 by Derrick
I blew a tire on my Mercedes Benz and it had a tire size that was not common. But Levi Cooper got me one the very next day! I contacted other shops that stated they couldn’t get one for a couple of days. Thanks Levi for caring about a customer you never met in person and provided first class service when we did finally meet! I’ll be going back to the Castleton location if I ever need any future service!
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October 2023 by Mary Stukofski
I was 100 miles away from home. I called and they got me in the next morning. It was the store on 82nd St. Extremely friendly staff. Extremely knowledgeable staff. They got me in right away. They fixed the problem, and even give me an oil change, which I had an appointment to get done when I got home in two weeks. I would highly recommend these people it’s just not a business, it is a great place to have your car serviced. I had a rock in between the brake pad and rotor. They could have sold me all kinds of things, but they just did what they were supposed to do . I only got charged for the oil change, which was extremely reasonable. Hats off to them.
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October 2023 by Jay Bray
Great service from the Best One team in Castleton. Friendly throughout the process and respectful, both of which are baseline requirements for a positive customer experience.
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August 2023 by Diane Wolf
Great group of folks to work with, pleased with our 4 new firestone tires. I hate we couldnt get warranty in Indy but was given a work around to contact a Firestone dealer in FL for the warranty..
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August 2023 by aasha harris
My vehicle had been serviced at three different repair shops, all for every shop to keep my car 3 days, charge outrageous prices and not resolve my issues. Best one immediately identified the problem and they had my vehicle repaired sooner than they promised and kept me updated throughout the process!!
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July 2023 by Dennis Eicher
A very friendly and professional crew. Thanks Levi and Junior for the quick turnaround on the Jeep. Appreciate the info you and your team provided. look forward to doing more business with you.
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July 2023 by Chick Everhardus
Competitive prices and friendly staff. They did an alignment and got the steering wheel centered correctly - some places can’t seem to do that. I would go back.
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July 2023 by Breanna Ruggles
I’ve been going to them for years, it’s great going to them because they make my broken car problems WAY less stressful and their prices are hard to beat amongst competitors.
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June 2023 by Matt Redshaw
Amazing place! Always take care of us and do an amazing job. The whole crew is great and easy to work with. We trust them with all our cars needs
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June 2023 by Alyson Bradtmiller
Made an appointment the same morning I was able to get my alignment done in about an hour. Everyone was very respectful and quoted me the price before the service. I would definitely recommend.
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June 2023 by Wanda Briggs
I'm so thankful for Best-One of Indy for fixing my car. I thought it was going to cost me a lot of money to fix because of the issues I was having, and come to find out it was something simple. My car runs great and now I have confidence in it while I'm driving thank GOD!!!
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May 2023 by Bryant Powell
The staff is nice and friendly, they do very good work on vehicles of all kinds. I would recommend them to anyone, I’ve sent several people here and they told me that they took care of them very well and they would recommend them to others who need a good shop.
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May 2023 by Donna S.
Always quick and very detailed with any questions or concerns! I’ve went to this location for over a year! I feel comfortable with them working on my vehicle.I always listen to the recommendations they provide based on the level of trust I have in them. Never led me wrong!
