AutoZone Auto Parts on N. Michigan in Indianapolis, IN is a top-rated retailer of auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the store for its exceptional customer service. Many have shared positive experiences, highlighting the staff's willingness to go above and beyond to assist. For instance, one customer received help replacing a headlight bulb on the spot and appreciated the team's thoroughness in correcting an error in the owner's manual. Another customer noted that even during busy times, the cheerful staff remained attentive and efficient. While there have been some mixed experiences, particularly involving initial assistance, specific team members like James and Karina have stood out for their professionalism and dedication. One customer described how Karina not only provided a tail light bulb but also installed it quickly, making the entire process smooth and enjoyable. Overall, AutoZone on N. Michigan is recognized for its friendly staff and commitment to customer satisfaction, making it a preferred destination for auto parts and services in the area.
Recently, I had a headlight that was out on my car. I went into AutoZone (and Marco and his team) did an amazing job - above and beyond expectations! Not only did they determine owners manual had a incorrect bulb replacement number in it, but they helped replace the bulb on the spot. Great customer service - I'll be back.
January 2024
Excellent experience with the employees very knowledgeable and helpful.
November 2023
Had what I needed & even though there were 2 folks (that I could see) working & 4-5 folks waiting, the staff was cheerful & taking care of business. Kudos guys!
