AutoZone Auto Parts on E Stop 11 in Indianapolis, IN, is a trusted retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The staff at this location is known for their friendly and helpful attitude, often going above and beyond to assist customers. Customers frequently praise employees like Sarah, the manager, for her kindness and quick service, especially when handling warranty replacements such as batteries. The team also includes knowledgeable technicians like Aaron, who efficiently handles tasks like changing batteries and demonstrates clear expertise, making quick work of repairs. Other staff members, such as Mike, are appreciated for their genuine and honest assistance, like testing and cleaning batteries at no extra cost and refusing tips to ensure customer satisfaction. Customers also highlight the excellent customer service provided by employees like Cole and Cheyenne, who display great knowledge of automobiles and create a welcoming environment. Overall, AutoZone E Stop 11 is recognized for its friendly staff, efficient service, and commitment to helping customers get back on the road quickly and affordably. The store’s team is dedicated to providing top-notch service and building trust with the community.
Jethro did a great job helping me get my battery switched out. He came outside in the rain and everything. His customer service was on 1000% from his attitude to his knowledge - thanks so much for helping me out!
January 2025
The staff was very helpful and friendly with what I needed for my truck.
September 2024
Went to auto zone on stop 11. Went to get my brake lights fixed. Thank you to co-worker sam for coming out and installing them for me. Thank you to auto zone for hiring a co worker like sam. I wasn't sure on how to do it. Thank you sam for installing them for me. And thank you sam for being so kind.
