AutoZone Kentucky Ave in Indianapolis, IN is a highly regarded auto parts retailer known for its friendly and helpful staff. Customers appreciate the affordable prices and the knowledgeable assistance provided by the team. Many have shared positive experiences, particularly with services like battery testing, which has been offered at no charge. One customer praised a staff member for going above and beyond by helping diagnose power problems and sharing useful mechanic tips. This level of service has created a loyal customer base eager to return. The recent management changes have also been welcomed, with a focus on improving customer service and maintaining a friendly atmosphere. A standout story highlights a staff member's exceptional care when a customer faced a stressful situation with a spilled oil cap. This employee not only provided the necessary parts but also helped clean up the mess, leaving a lasting impression of kindness and professionalism. Overall, AutoZone Kentucky Ave is recognized for its commitment to customer satisfaction, knowledgeable staff, and a welcoming environment, making it a preferred destination for auto parts and advice in the Indianapolis area.
I want to recognize Lemar for being very helpful to customers.He is professional and knowledgeable.
March 2025
I had a flat tire and Dominic changed it for me without hesitation and with great skill. He was extremely nice and knowledgeable and made sure everything was safe for me to continue down the road.
March 2025
My dumbas thought I knew what I needed, turns out the guy was right, had to go back and get the right part
