AutoZone Auto Parts in Indianapolis, IN is a leading retailer of auto parts, offering a wide range of new, remanufactured, and maintenance items, as well as car accessories. Customers often praise the store's knowledgeable and helpful staff, such as John R., who goes above and beyond to assist customers. The level of customer service can vary, with some employees providing exceptional experiences, like the young lady who promptly corrected a billing issue, while others may offer a more basic interaction. Customers who have visited the store for years, like the one who appreciates the service from Sara, often keep coming back due to the positive experiences they have had. Overall, AutoZone provides a range of auto parts and accessories, with the quality of customer service being a key factor in the overall experience.
Saran caselden and Dequant were fanatics and fabulous for their advices patients and most of all human interactions to great lent providing me all educational pieces. These two must be promoted and raises and be a managers.
March 2025
I went in yesterday to return a tool that was rented and I was shorted $8 without realizing it, and the young lady that cashed me out, ran out the door and flagged me down to let me know and make it right. You don't see honesty like that everyday and I believe she deserves recognition.
November 2024
Friendly staff. Great service in getting a part and recommendations to a repair shop
