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March 2024 by Chris Bowling
I always shop at the Auto Zone on E. Washington but this one in Cumberland was on my way home so I pulled in. I needed a wheel bearing and seal which they showed to be in stock but ended up going to the Auto Zone that I always go to anyways to get the seal. Other than the extra time to drive to the other store, the lady at the counter that helped me, was very professional and quick. I will be shopping at this store again.
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March 2024 by Otis Marti
Good service.
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March 2024 by Betty S.
They serve very well, with patience and a good face. Excellent ??
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February 2024 by Jason Chisham
Shoutout to Nicolas for helping with my wiper blades - held up great in the storm
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January 2024 by Wayne Reynolds
Clean store!
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January 2024 by Gil Ernst
I had a battery go bad at 6:00 at night so I went to auto zone for help. Bo was extremely helpful and got me taken of. Thanks to everyone at auto zone I appreciate the extra effort and thanks again Bo for installing the battery for me.
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December 2023 by ariane Westmoreland
Nick was fantastic! Works well under pressure and patiently helped me with my light! Thanks nick
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December 2023 by Tom
When I go there Paul helps me out and is by far the most polite and go the extra mile to help of any parts person i have delt with in many years.been going to this store since it opened.Thanks Paul.
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December 2023 by KrissyKay
I visited Auto Zone the other day at 11120 E Washington St, Indianapolis, IN 46229...for a headlight issue with my son's car. I was pleasantly greeted by Thomas and Nichols who answered all my questions and educated me on the best options for his car. Nichols assisted with helping me install my son's headlight. They were both patient, polite, knowledgeable and courteous. I will definitely go back there for all my auto needs. Thank you both for such great service and customer care.
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December 2023 by Mary Wagers
I came into your store for turn signal bulbs and one of the taillights bulbs was out. I was greeted by Nicholas. He was friendly and attentive to my needs. He ask me a few questions, which I didn’t know the answer to, so he followed me to my car. We came back into the store, and I bought what he picked for me. He kindly went back to my car and the bulbs installed in minutes. Because of the wonderful customer service I received from Nicholas, I will be shopping at your store for my auto needs!
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December 2023 by Stacey Ambrose
Went tonight with a headlight out. Nicholas was amazing and helped me out with changing it. Went above and beyond with helping out. It was even getting dark and he still changed it for me. The other guys in the store asked him for help and he said yes to helping each and everyone with their customers. I will definitely be back when I need something thanks to him goving me grrat customer service.
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December 2023 by Amy Streeval
The new manager, Sam, was a wonderful representation of customer service. He helped me on the purchase of a battery and installed it also. I will defiantly be back to this location.
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December 2023 by Mary Holder
Mr. Nickolas was a great assistant to me, I brought front wipers blades, and he even put them on for me. GREAT JOB
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November 2023 by Mary Rouse
Very helpful staff didn't make me feel like a dumb female
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October 2023 by Julie Willis
Came into the store to get breaks and rotors for my vehicle. I was immediately greeted by two friendly gentlemen. Paul B was so patient and kind while helping me get the correct parts for my car even though it was late at night. I appreciate his kindness and want to shout him out for going above and beyond! Thank you Paul!