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February 2024 by Deathleehallows
Mr. Ricky was awesome.
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February 2024 by Hookie B
It takes care of your business
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February 2024 by Melanie Prisock
Bryan was wonderful. He helped cancel 6 lines on our account. We even updated our plan and saved even more money.
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February 2024 by Branden
Catalina was so helpful and such an awesome person definitely found the store that i wanna work with my services such an amazing store with good employees
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February 2024 by Jill Hanson
Zach is FANTASTIC!!!! Anytime I have a problem I can ALWAYS count on him to help me and fix any problems I have!!!!
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January 2024 by Susan Washington
Had a very good experience with Jarred.
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January 2024 by Latasha Washington
Great service and fast! Jarred was great and helpful, go check him out.
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January 2024 by Roy Frye
Tyler at Glendale location in Indianapolis, Indiana was phenomenal today!! His technical expertise allowed us to benefit from a trade in!! Thank you Tyler for going above and beyond and while doing so, with a smile on your face!!
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January 2024 by Madison M
Great location. Went in on a Saturday an hour after opening and was able to meet with Catalina within 15 mins of arrival. Catalina was professional, insightful and I didn’t feel like she was trying to upsell me. We upgraded my phone seamlessly prior to talking through all of the options available to me in order to reduce my bill (auto pay, insurance, paying off my old phone, discounts ++). She helped me feel empowered to make the decision best for me. While I was in there we also talked about their internet. Bundling internet with my phone allowed me the opportunity to purchase 700MG more for $75 less than what I paid for Spectrum. They also will be paying the installation fee, any cancellation fees and the first month. The internet has worked perfectly for the past two weeks. Major upgrade all around. Catalina brought out the iPad, accessories++ as she has to but wasn’t pushy. I left the store feeling happy, empowered and with a full understanding of what my bill would look like. The internet install occurred the Monday morning after my Saturday visit and Austin went above and beyond to ensure we were installing and placing the WiFi in the most opportune area. Highly recommend.
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January 2024 by Elizabeth Kuonen
Brian at Keystone!!! Incredible helpful kind knowledgeable. Cannot say enough good things about him!!! So grateful! You are lucky to have him on your team!!!
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January 2024 by Kate
Kind, helpful, problem solved, thanks Brian at ATT Keystone!!
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January 2024 by Liella E.
Genia, I was surprised to hear you were MINIMUM not a manager! I expected to come it and have a head ache as there were MANY wrong doings on my account, no fault of her own as it was done prior.She made a painfully process, oddly enough peacefully and understanding! She went above and beyond and found mistakes that were done at a different location ( 7326 Pendleton Pike Suite A, Indianapolis, IN 46226 with a new employee) and helped us fix it. Though she could not fix everything because we had to go back to the other location first, she wrote down everything( in AT&T language to help them understand what needs to be done when I go.GENIA was absolutely just truly amazing, fast, personable and honesty the list could go on! I did like the fact that, if she needed to reconfirm something she was not embarrassed ( as some people are) TO ASK HER MANAGER to confirm she had the correct info!AT&T, you would be doing yourself a favor investing time to take the route of management training for her and a raise un the meantime... I first had a nasty taste with a rep there 2 weeks prior that was stuck on being " right" even with the promotion in his face leaving me stuck. GENIA THANK YOU THANK YOU!!!-woman with the hyper baby, ultra 23, and the galaxy watch ? God bless you in whatever you put your mind to!
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January 2024 by Buddy Foreal
Catalina was greatVery polite and helpful honestly I will look for her my next visits.. 5 star service
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January 2024 by Wyatt Petty
Brian is absolutely an amazing employee! I wish the whole AT&T company could take notes of his patient customer service skills and actually caring about people! What a great asset this store has to have him!
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January 2024 by Josh Hague
Jarred was great!
