Arhaus, located in the Rivers Edge shopping mall next to The Container Store in Indianapolis, offers a unique showroom filled with timeless, handcrafted furniture that is not available elsewhere. The store focuses on sustainable designs sourced from around the world, emphasizing quality and detail. Customers appreciate the inviting lifestyle displays that help them visualize how each piece could enhance their own spaces. Reviewers consistently highlight the outstanding customer service at Arhaus. Staff members like Cindy and Coco Cuffie are praised for their warmth, professionalism, and extensive knowledge of the products. Both took the time to understand customers' styles and needs, guiding them towards options that are both practical and beautiful. Customers felt cared for and valued, making their shopping experience enjoyable and stress-free. The expertise of the staff is particularly noted, with Coco Cuffie described as creating a memorable experience by sharing the story behind each piece and ensuring a seamless delivery process. Overall, Arhaus is recognized not only for its beautiful furniture but also for the exceptional customer service that makes shopping feel like a personal and luxurious experience. Many leave with confidence in their purchases and a desire to recommend Arhaus to others looking to enhance their homes.