-
March 2024 by Jackie Carty
Very customer oriented and professional. I left an item in the car when I returned it and personnel was very helpful and courteous in helping me get my item returned. Definitely would rent from them again in the future.
-
March 2024 by Monica Delks
Smooth as could be, in and out for pick up and drop off.
-
March 2024 by Laura Bickle
The experience at Alamo at the Indianapolis Airport was the smoothest I’ve had at a rental car company. I checked in in advance and was able to proceed directly to get my car. When I didn’t see any of my size car available at Alamo, I found the person working in the lot and she was so friendly and helpful. My car was clean and the return process was also quick and easy. I will definitely rent again from Alamo/National when I go to Indianapolis.
-
March 2024 by Brian Shew
I have a very low expectation for renting cars. With Hertz Gold cars never being ready, to waiting an hour at their deskSo this time I rented from Alamo in Indy, and it was amazing! I actually got to go straight to the car, there was someone who pointed to the cars I could take and which one she thought was the best, to the guy that checked us back in and didn't make us wait.Bonus was both of the people actually smiled and were very nice!!I'll definitely be using Alamo as my default car rental agency, and hopefully that level of experience is their norm!
-
March 2024 by Ginny Hacker
We dropped off our rental car at the Punta Gorda Airport on 2/26. We were pleased with our car and the process, and especially want to recognized *Lenny* at our drop off point with a big thank you for his customer service.
-
March 2024 by Dee Ford
I recently rented a car in INDIANA on weekend when it snowed. There was no ice scraper in the car to clean off all the snow so my son had to do it with his arm. When I returned the car I mentioned this to the manager checking in my car. He apologized for the oversight and was very generous and gave me 15% my bill. He made it very easy to return the car with no hassle. Thank you!
-
March 2024 by Mark Miller
I have used Alamo for my last two rentals and they have been outstanding in all aspects. From pricing to picking up the car to dropping them off, everything has gone smoothly each time. I will rent from them again the next time I need a car.
-
March 2024 by Jenna Waga
Wonderful experience in Indianapolis airport from Check out to check in. Several cars to choose from. Informative stuff and super friendly. Everything is convenient and a complete breeze. I’d give it 10 stars if I could. Compared to other airports. Keep up the great service. Highly recommended at Indianapolis Airport!!
-
February 2024 by Erika Hill
By far my best rental car experience I’ve ever had! We were traveling to Indiana for a death in the family so it was already a very emotional time. The rental car company that we booked with was rude and unaccommodating. We had reserved a van since there were 6 of us and when we arrived they had no van and told us we would just have to take a car and then get online and reserve another car to accommodate all of us which there was no availability to rent another car. We went counter to counter trying to get a van and finally got to Alamo and found Fawzi who was absolutely amazing and so helpful! We got our van and Fawzi who was sweet, helpful, quick and calming to 6 grandkids just trying to get home for their Grandmothers funeral! Thank you so very much Fawzi and Alamo for making this already difficult time just a little easier!
-
February 2024 by Tracy Keen
It was a very pleasant surprise to find my car all warm n toasty when I picked it up!!!! Also appreciated the upgrade and the very easy pick up / drop off process!
-
February 2024 by Ren Rudnick
Had a wonderful experience with the Indianapolis airport branch! Grant was amazing at check in and helped my 7 yr old and I with everything we needed. Always recommend!
-
February 2024 by Jacob Burnside
Best car rental experience I’ve ever had. Quick, fast, and efficient. No surprise fees. The price I booked online was the exact price paid. Easy return in early hours. Great price.
-
February 2024 by Jason Clamme
Pick up and drop off were seamless...great attention to detail to get me in and out quickly.
-
February 2024 by Clea Galhano
Great!
-
February 2024 by Diane Phillips
The agent that waited on me had an amazing personality. He was kind, informative, and genuinely concerned if I had any concerns myself. Thank you for having him on your team. His name was Kai. He was lovely.
