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November 2023 by Tina Louise
omg the night manager is the best!!! give her a raise! this is my new go to, because of her, how easy she made everything, and how kind and welcoming she was!!! i had no idea aerie had such good customer service until i stopped needing help with some exchanges last night. i will be back 100%
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August 2021 by Nicole S.
Aerie is located inside the Castleton Mall, near the Gap. The brand is associated with American Eagle Outfitters, but this is a stand-alone store that sells nothing but Aerie bras, underwear, lounge wear, pajamas, socks and the like. This was my first time visiting an Aerie store, and it was super organized and pleasant to be in. The only bummer is that the fitting room was closed indefinitely, so I couldn't try on my items before I purchased. Luckily, the items ended up fitting when I got home, but if they didn't, Aerie has what looks like an easy return system. So ladies, be aware of this fact and come knowing your bra size, because you can't try anything on. Aerie often has many sales throughout the year, but even without sales, the quality of the bras and panties and whatnot is worth the price.
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June 2021 by Jennifer Mast
Was greeted and I promptly asked for assistance. Got sized and was shown suggestions. She pulled my sizes and showed her expertise, knowing which bras fit a certain way and which were top sellers. What can often be a challenging shopping experience was enjoyable. Marais was every positive word in the book: relatable, engaging, helpful. Girl made my day
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January 2021 by Heidi Newberg
It’s pretty bad when you walk into a store with 2 employees that don’t acknowledge a customer’s presence, and the one has her face stuck in her phone while holding the counter up. I walked to the back of the store and back out without even a hello
