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June 2022 by Moe Mahafzah
No one answer the phone if u wanna make an appointment u need to stay on hold for more than 2 hours
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March 2021 by kristina slinker
Friendly staff, excellent service, can't even tell there was damage!
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November 2020 by Aaron E
Great customer service. Quick turnaround. Awesome workmanship. Thank you.
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October 2020 by Melissa Hughes
Stopped in for an estimate at this location. Their estimator was unfortunately with another customer. The sweet girl at the front desk was trying to work me into the schedule when the General Manager Randy came out, introduced himself and assessed the damages to my car with me! It turns out I need to take my vehicle to a mechanic shop rather than a collision center! I admire his leadership! I also wanted to give a review because I was not able to say thank you for his hard work & honesty! - Melissa
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October 2020 by Mike Green
Bumper was not clipped in all the way, stopped by and they took care of me free of charge! Stupendous customer service!
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September 2020 by Cheyenne Hurd
Michelle was very knowledgeable and pleasant to talk with. She had my car in and out like that and the repair was and still is flawless. She made sure I understood everything especially not to get the expensive car wash for 60 days to not ruin the amazing work. She communicated well with me and made sure everything was all set for me to be able to get to work on time the following day. I 10/10 would recommend them to everybody everyday out of the week! Thank you Michelle!
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September 2020 by Alisse Stamps
They were very helpful and they took great care of us.
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August 2020 by Dax Brunson
Talk to Michelle she will take care of all your concerns, about your collision repairs!
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August 2020 by Amanda Miller
Love, love, Love this team of AMAZING people!! Brought my Chevy Impala here for damage repair because not everyone can pay attention to the rules of the road! I called Caliber Collision on Rockville Road, and Michelle was my primary point of contact that assisted me with estimates and bringing life back to my precious vehicle! Not once, but TWICE, I brought my vehicle here! Insurance or no insurance, this team makes sure to make you feel comfortable and treat you like family! I would pay cash, and EBT if I could, if I ever had to have another car repaired again to receive the service these folks has provided to me! As a Customer Service representative myself, this team goes ABOVE, & BEYOND to meet your needs . Little to no wait, honest estimates, friendly environment, and they had me a rental as soon as I arrived to drop my car off! Want to have it YOUR WAY . Come to Caliber Collision!! Thank you friends!!! I appreciate you, and so does my Impala!!
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July 2020 by Angel Hawkins
This is our second time using Caliber. They are absolutely phenomenal! From the text message updates to the speed and quality of completing the work, they are an all around fantastic collision center. By far a leader in the industry. I wouldn’t go anywhere else.
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July 2020 by Becky Hacker
The staff was very friendly. They looked at my car and recommended what I needed to do to get my car fixed. The were extremely professional and explained everything as they went. I would recommend them to family and friends
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July 2020 by Korey Newman
Great repair shop, they worked on my car in the past and fixed it fairly quick thats why I came back for more work. Definitely recommend.
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July 2020 by Kris Phillips
Had a small issue,stopped in and they had me back on the road in no time and with no repairs!! Thanks so much guys!!
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July 2020 by Andrea Jenkins
Our truck was in an accident and Caliber was always the best... not anymore. They had the truck for 2 months and after we finally got it back had to take it up there multiple time to have stuff fixed that they messed up. The paint job was HORRIBLE and trim pieces are falling off the truck. Will never go back there.
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June 2020 by Rachel Robinson
The team at This location was exceptional! My mother was involved in a pretty bad accident on 465 and everyone at Caliber made the process so much easier and smoother for her! Everyone was so informative, concerned and very helpful. Her vehicle was repaired in almost no time at all thanks to Michelle! & it looked brand new when she got it back! They made getting a rental so much easier for her by having enterprise meet her at their shop! We even got to meet the General Manager Randy, who showed superb hospitality when taking care of my mother. THANK YOU ALL SO MUCH! Will definitely recommend to friends and more family!
