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August 2023 by Karen Brewer
They are kind and helpful. The service is top notch.
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April 2023 by Michelle Marovich
I have never had anything but good service at Mellon. I prepare my paperwork, drop it off along with payment and I'm good to go. I have my appropriate paperwork in order so no need for face to face. I trust them. When I receive the taxes back in the mail they are neatly prepared and easy for me to go over the completed paperwork for any questions or If I feel there was an error which thankfully I have never found. I do not feel the need for personal interaction.
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March 2023 by Rachael Trinidad
I tried paying today in person with a credit card and the business refused my credit card in person. I said, "Wow you will not take my money at the door right now?" Mellon lost my parents extensive tax return that would have been much more costly due to them not taking my money today. I would not recommend as they seem to have lost their personal touch. The business may as well be replaced with machines if you do not get a live agent in person. The office was also rude when they were open to the public and would not privately talk with customers about their returns.
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March 2023 by Victor Gonzalez
Melon Tax Services sucks any more. We liked them at first, until they got rude and lost their personal touch. You can't even see a live person, horrible. I would have given "0" stars, but the review engine wouldn't allow it. They always rushed me, and seemingly wouldn't help to get me all possible tax advantages
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March 2023 by Hope Gonzalez
Won't take our taxes there any longer. Rude employees and no personal interaction. Also, when it was time to review our taxes, they openly discussed our business with everyone in the office. Had to give them one star otherwise I would have given no stars.
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March 2023 by kasey h
I was using Mellon for years, they lost papers and their service went down hill. Customer service is rude I don't know what happened to this company but it seems like they need new management.
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March 2023 by k d
I was using Mellon for years, they lost papers and their service went down hill. Customer service is rude I don't know what happened to this company but it seems like they need new management.
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April 2022 by Brenda Allen
We love Mellon's. Never have had a bad experience at all!!
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February 2022 by Laura Basic-Bengero
Fast, friendly and helpful. Very pleased with their service!
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October 2021 by Adesina Issa Ibitowa
I'll ever remain with Kelly Robert in her company's investment platform.
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May 2021 by Julie Ward
My husband and his dad have relied on mellon for years! Decades actually!!They are VERY responsive to their client's phone questions. They provide quick and accurate tax preparation for our family. We wouldn't go anywhere else!Highly recommend.
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April 2021 by Irene Comerford
Taking my taxes to Mellon Tax Service for the past 3 years has been a very good experience. They are so friendly and courteous, did an excellent job on my taxes, and the prices can't be beat! I can highly recommend!
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April 2021 by Evelyn Bays
Love my tax ladies. They were quick through and not exspensive. I recommend them to my friends
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April 2021 by Matt Woolwine
They do a great and fast process of doing your taxes! Definitely recommend them
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April 2021 by Celi Cel
Wonderful professional accountants.