Webb Ford provides superb service and an amazing experience. The service department offers quick, full service with great communication, including detailed video explanations. The sales process is noted for being quick and easy with minimal haggling. Staff members are consistently described as knowledgeable, helpful, patient, and friendly. They are courteous, thoughtful, and accommodating without being pushy, creating a welcoming and laid-back environment. Both the sales and financing teams are patient and helpful throughout negotiations. Customers report leaving very happy with their purchases and highly recommend Webb Ford for anyone looking for a vehicle, often stating they will definitely return for future needs.
Superb service with art hill ford of Merrillville, Rosa OCASIO was very knowledgeable and helpful with the full service on my truck! It was quick even though I was one of the last trucks in there service line! Great communication from them to show in detail on video of what they did!
November 2025
Chris Perez was amazing . He gave expertise service and made the process very quick and easy . Him and his team were amazing !! Thank you guys again I appreciate it !!
November 2025
I traded in my truck that I got from Webb a few years ago and got myself a new SUV. Robert Kelly was a pleasure to work with and this was by far the least haggling I’ve ever had to do when at a car dealership.
