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“Best post office I’ve ever been to honestly you won’t have to be waiting in line and the staff is very friendly. Bonita is an excellent associate here shoutout to her.”
“One of the best usps around. Employees are very professional and respectful. Especially the ladies that help with new passport applications are the best ever. I forgot their names but I really appreciate their patience and helpfulness.”
8:30 am - 7:00 pm
18525 Torrence Ave, Lansing
Post Offices
“Service is very quick and employees are pretty knowledgeable of services offered. Every time I come to this location, even when there is a line I'm always in and out. Among many this is by far the best post office that I've visited yet.”
“everytime i go here The lady always attentive and friendly I'm from Illinois just border from Indiana But i prefer to go here than the 2min away from my house Because how the people work here better than the one i have close by.”
9AM - 12PM 1:15 - 5PM
3813 Main St, East Chicago
Post Offices
“This is an updated review, from my previous 1-star, negative review. I am happy to say that the other individuals from both East Chicago locations, have now retired!! Now, we have new younger staff. Forgive me if that’s a horrible comparison, but then generation we will in today encourages proper communication. These new people carry on a conversation, they are friendly, and they are definitely there to help you; they are not upset or bitter (yet)! I hope these individuals continue being the familiar faces for the years to come, even if I don’t go to the post office that many times in a year. Thank you, upper management, for taking the time to see who was already working for you, and hopefully see this position as a promotion… customer service, is not easy!! Thanks again — PS, thank you for taking the extra time for finding the black envelope that my dad said was to be returned to sender! -FC”
“My mail carrier, Jon, rocks! He’s so friendly and personable. Ashea is also friendly and helpful and friendly. When my mail carrier goes on vacation, that’s another story. My packages go missing...9 in one week disappeared with his sub. It seems some of the postal workers are incompetent, but some do care about the customers and their packages.”
“Last month I came by to receive my two packages and first off, why are the opening hours so inconvenient? But the lady behind the counter was nice enough and I did end up receiving my packages so it wasn't too bad.”
“I recently had two deliveries where I used an incorrect address. Mail carrier Brie (not sure of spelling) caught both errors and delivered both deliveries to my correct address.Thank you so much.”
8AM - 1PM 2:30 - 5PM
2407 W 11th Ave, Gary
Post Offices
“I personally never had a problem since I've been going there which I have been going for the past several months 7 months to be exact and I never had a problem the only concern I have is that the post office is so small when it is a lot of people in there they stand too close to you that's why I go as early as I can to get in I've never had a problem anytime I go in there I'm not in there for a very long I'm going to get the guy's name and post it here when I go in there today have a wonderful day everyone if that doesn't work for you maybe you should find another post office”
“One of my favorite post offices ever! I got my passport here and that was really exciting, service was helpful and polite. I come here out of my way to drop off mail and packages”
“Cindy is awesome. Customer service is top notch, clean building, passport service was quick and easy. Make an appointment online, have your documents ready and go right in. Took about 15 minutes total, with them providing me with the picture as well. Picture cost is same as walgreens; just take it here. Good job!!”
“I have only been here one time. My visit was simply to purchase stamps. The lady behind the counter could not have been nicer. I really like how the building looks too. The outside is quasi-futuristic and is an architectural wonder to me.”
9:30AM - 12:45PM 2:15 - 5PM
5 Surrey Brook Plz, Sauk Village
Post Offices
“today is june 23, 2023 whatever manager you had working there tonight WAS AMAZINGGGGGGGGGG My package had the wrong zip code and stated that it was delivered and i had yet to receive it she made sure that i got my packages”
8AM - 12PM 1:30 - 5PM
320 E 40th Ave, Gary
Post Offices
“Nice little low visibility US post office at the north end of strip mall off Ridge Road near Calumet Avenue. Has all the usual offerings you would expect, and it was a nice clean facility. When we dropped in there were two operators working the counter, and they were efficient and very friendly.I had made a passport appt. - which the system did not show, but they processed me anyway. Some reluctance to accept my military ID (which post office main web site says they accept). Many post office locations get bad reviews, but this one was very nice.”
“This was my first visit to this Post Office and I went to get my Passport a young lady named Candace helped me she was very friendly, knowledgeable and gave me excellent customer service!”
“I love the staff at the Hesville post office. Most of the time there is only one attendant..but she is always working hard to accommodate each person in front of her. Always has a welcome, how can I help you attitude ?!”
“This location has restored my faith with the USPS. Everyone is so courteous and helpful, especially Kevin! Kevin, thanks for always helping me get the best shipping rates! You’re always a delight to work with.”
“The lady who was helping me went above and beyond to be extra helpful! This was my first time going in but I appreciate her help and the fact that she answered so many of my questions! Thank you!”
8:30AM - 3:30PM
7142 Calumet Ave, Hammond
Post Offices
“We can't complain, the government runs this. The people do the best they can here with what they are given. Vote better but don't take it out on the workers. Great people work here.”
8AM - 6PM
1499 Martin Luther King Dr, Gary
Post Offices
“It's the post office sometimes u get in and out and some time u be in line like dam how many packages the person in front of me got overall good customer service”
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“Supervisor Quinton is so nice. I LOVE how he loves his job and he is so quick to communicate with ALL his customers about anything. I use to live in Highland for 9 years, moved out in December. Our mail guy was such a friendly man too. I am very surprised about the bad reviews. Maybe these people are just having a bad day. On St.Patrick's day my baby is turning 1. I ordered a few items that were getting delivered to my old address. I was able to call the post office and request for them to hold for me as I need for the party tomorrow. Eventhough someone had already helped me, Quinton reached out to me personally to let me know he has the package and their closing time. Now this guy Quinton deserves his position and needs a promotion if you ask me. I LOVE THIS! This man saved the party! Thank you to whomever trained and hired such friendly spirit! You guys are such hard workers and are AWESOME!”