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June 2024 by Jamel Griffin
For years I’ve been coming here! Usually when I’m low on funds, but they’ve always gave me a fair loan! They’ve worked with me on all my transactions! Family oriented business for sure.
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June 2024 by Jason Earle
I got an ffl transfer there yesterday everything went great. My wife purchased some jewelry the people there are very helpful definitely going again. Thanks you guys..
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May 2024 by Ruth pinkerton
Love them.. everyone was patient and professional. Extremely nice and clean; I'll be coming back here every time.
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May 2024 by gabi cole
Amazing customer service. Here often and The guy with the beard is like my uncle lol. Great place!
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May 2024 by Danny
Very clean, friendly staff... My firearms transfer took less than 8 minutes. I would use them again.
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May 2024 by Selinaa Kyle
came in the store last minute and no one was grumpy. Everyone was very helpful and got me the best pricing.
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May 2024 by Drew Brown
Highland pawn is always extremely helpful and understanding and they genuinely take into consideration the hard times and challenges that people are facing during these times and they strive to continuously improve and provide the best service to the community.
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May 2024 by Marvin Wilson
I walked in looking to get a loan on my Sony Bluetooth speaker. The younger gentleman that assisted me was not very personable, didn't offer a smile and I don't even think he made eye contact with me. He asked me the model of my Bluetooth, to which I replied "I believe it's the XS-350 but let me confirm that". He then asked me to play a song and asked about the charger. Before I could confirm the model(and you think he would have looked.himself),he told me he could give me a loan for $30. I proceeded to give him the correct model number and he had it pulled up within 10 seconds and said it last sold for $67. The Speaker is still being sold at Best Buy for upwards of $300 and I told him I was looking to get $60-$70 as I await funds to hit my account, but $40 would help. He then said , the best I can do is $35. I told him I would try a different pawn shop and EZpawn gave me a loan of $80(I was tempted to stop in and show the ticket).Anyway, I wrote such a long review because I felt tension and lack of respect as soon as I walked in to this establishment. And the fact that he was giving me an offer, before knowing the actual model number of my item, told me he had no compassion for my situation and just wanted me gone. Needless to say, I would never patronize this business again and I would encourage others like me to go elsewhere. We all need a helping hand every once in a while, and a simple smile and compassion would have gone a long way and I would have accepted the $35 as my funds are scheduled to hit my account by tomorrow.
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May 2024 by Brent Johnson
This my preferred shop in the region. It’s clean, well organized, and I’ve gotten many great deals over the years. Above all the staff are super friendly, professional and really helpful.
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May 2024 by Briana Rushing
Jen is unprofessional, rude, nasty and needs to be FIRED!!!!I was upset that they did not tell me that they had to send my gun back, which they have had in their possession for over a month and a half due to me answering yes to the background question. Instead of understanding my frustration Jen nasty behind gets to yelling like I made the mistake. I asked for the owners name and she would not provide it to me. When I asked her can I speak to someone else she hung up on me!!! I will NEVER go to this nasty place again.
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May 2024 by K.B.
Hey I just want to say I love this place. If you want to see what Great custom service looks like look no further.
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May 2024 by robert gayfield
Highland Jewelry And Pawn gave me a great loan offer and was hassle free with negotiations. After trying other pawn shops these guys pulled through.
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May 2024 by Liz Dypkowski
Took my watch for adjustment. Eddie was very knowledgeable, helpful and friendly. It was my first time there but will not be my last.
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May 2024 by Justin Bozarth
I think this place is the best, I really needed some money but didn't have much to pawn, but the woman at the store was super helpful and understanding, explained everything in a way that I felt really comfortable with getting a loan with some tools and didn't feel like I was losing my stuff, and their rates are way better than going to one of those car title places. She helped me get enough to get to my next paycheck and I hope to have enough to get my stuff back soon. They also have a lot of stuff for sale and it seemed like cheap. I'm going to check that out whenever I get a little bit ahead.
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April 2024 by Marisa Alexander
The gentleman at the pawn shop was very helpful and was able to help me get close to what I wanted for my pawn.
