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May 2024 by Heather Starcevich
The corporation stopped allowing members to use their monthly $5 reward towards Nintendo eshop cards, so I canceled my membership. When you sign-up for the membership, you pay for the full year. This location refuses to allow me to use my $5 monthly rewards because I canceled my membership but I have the $5 activate reward that is still valid every month until my membership expires.
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March 2024 by Blue !
I didn’t get the employees name, however i need to shout him out. I went over today in hopes of finding a loungefly bag. While they didn’t have the one I was looking for in stock, the employee tried to look up the item for me. He still didn’t find it but was able to show me the rest of the five nights at Freddy’s items. I ended up with some stranger things funkos and had a great conversation with him. Give this guy a raise lol
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March 2024 by David O'Donnell
TWO WEEK RETURN POLICY or else you can expect <40% of what you paid. You’re far better off purchasing items off Amazon.
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December 2023 by David Smith
Meh. It's gamestop. The guy there the day I was, was very helpful.
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November 2023 by Asad Khan
The people here are super awesome. Go here just for the atmosphere sometimes
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November 2023 by David Gonzalez
Very unpleasant experience with the district manager. I have many people in my family who are avid gamers so I accumulate GameStop gift cards throughout the year so I can buy them Christmas gifts. I went into the Highland GameStop and wanted to purchase the Nintendo switch OLED and games with gift cards but, the district manager accused me of stealing the gift cards. He refused to sell me anything. Afterwords I called corporate to talk to them and they apologized and allowed me to order everything I needed on the phone with the gift cards . This was the worst experience I have ever had at a store. I will not be returning to any of the GameStop in Northwest Indiana.
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October 2023 by Daniel Scheiwe
Jess was very helpful she met us right at the door ready to help and recommend. She was very knowledgeable on the power up rewards in ways to use points for coupons.
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September 2023 by Xavier D.
store opened late and the employee was very rude to me about waiting outside. i wouldn't recommend this gamestop to anyone.
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August 2023 by Garrett “TattedChefRob” Robinson
Gamestop is my favorite place
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August 2023 by michele maze
Have tried calling the store three days in a row and no one ever answers the phone here
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August 2023 by Dennis Willis
Zero customer service and only one employee ?♂️ won't be long before they are filing for bankruptcy.
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August 2023 by J
Helpful
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July 2023 by jesse burrows (whitesoxfalife)
Been a while since I was here, but they had what I needed.
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April 2023 by Silent
Was in this location last week and the employees are usually really nice. The guy that came from the Saint John location was just terrible and rude. I hope he reads this or someone tells him of it.
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March 2023 by Christina Fieldhouse
I have been shopping at this store for over 15 years. Throughout the years, the staff has always been extra helpful and knowledgeable. We have always been able to order what we were looking for if they did not have it in stock. Definitely a go to for video game needs.
