Best Buy in Highland is known for its friendly and helpful staff who often go above and beyond to assist customers. Several reviews highlight employees and managers who provide excellent support, whether helping to find the right product, understanding technical differences, or explaining options to make informed decisions. Customers appreciate the knowledgeable employees who are willing to take the time to assist, especially during busy times when there may be fewer sales associates available. One customer praised a particular employee named Matt for his exceptional service, patience, and willingness to help with technical issues and product explanations, making for a highly satisfying shopping experience. The store offers a good selection of new items and frequently has sales, with an easy process for price matching or getting credit on items that go on sale. Many customers feel the prices are fair and the shopping experience straightforward when it comes to sales and discounts. However, some reviews mention frustration with the availability of help, noting that staff can sometimes be difficult to find or unhelpful, especially when items are locked up and require staff assistance, leading to longer wait times. Overall, Highland Best Buy is appreciated for its caring staff, helpful sales associates, and a positive shopping environment, though some customers wish for more consistent assistance and quicker help in-store.
Good sales and new items in all the time.the best thing is how easy it is to get a price match or credit on items that just go on sale..associates are usually helpful and friendly.
July 2025
Love bestbuy I'm always confident when purchasing they're electronics
July 2025
Friendly staff, knowledgeable of products. Fair prices. Unfortunately, what I needed, they couldn't provide yet communication is valuable. The sales associate explained what I needed to do, and per his instructions, I was able to obtain my product via somewhere else, but I appreciated the information
