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“Went in to Best Buy with my daughters to purchase a security camera system for my Mom. So we walked in, and the TVs were to the right. Huge!!!! We're laughing and talking, and this young man came over and asked if he could help us. His name was Matt, Matt H., I believe. He was soooo helpful. He went above and beyond his job description. My card was acting up, and my eye pad was too. I don't know about these apps, but he did. I needed to access the bank app, so he went to get WIFI info from Geek Squad, which was the problem. I was shocked it worked. He also explained the system, and sold me the Best Buy reward program. I tell you, Best Buy should be super impressed with this young man, because he clearly gave so many reasons I should purchase it, and I said ok, you got me.?? But if you want the best customer service experience, and patience, ask for Matt. He'll make sure you leave highly satisfied. Thanks so much for all your help!!”
“I cannot say enough great things about Nasons. They were extremely professional and accommodating. My fridge was special order, so they gave us a loaner fridge in the few weeks it took to come in. They truly went above and beyond. Pricing was a plus too. Thank you Nasons ?”
“Love the garden center at this location. Plants are a great price a large variety to pick from the staff was friendly patient and helpful easy to check out I love this location this my favorite garden center”
7AM - 8PM
1300 US-41, Schererville
Appliances
“Outstanding experience in the Lumberyard! My husband and I had a very large order to fulfill, (approximately $1900 worth for a deck remodel). Two associates helped us find acceptable boards, and load our trailer with absolutely no hesitation! They hung with us for over two hours making the task so much easier! Special callout to Ty and Taylor…THANK YOU!
Also, the woman who took our order was extremely helpful, knowledgeable and willing to assist us! Another special callout to Lizabeth… THANK YOU!
We are at this Menards often and this solidifies how important customer service is in addition to the product quality!!!! I don’t often write reviews, but this experience deserves it! We will be back…..!”
“I want to give a shout-out to the staff. The sales person, Steven Bell made my purchase very easy and I am very happy with my Maytag laundry appliances. Your installer was first class! It was a difficult installation and he handled it with knowledge and expertise. Thank you, Eric! I am really glad I didn’t buy from a big box store.”
7AM - 8PM
1233 165th St, Hammond
Appliances
“I don't shop a lot. However, it was my first time entering Menards today.
I used to live in high crime-rate neighborhoods in another state, and the check-out employee I went to made sure I was calm and didn't feel the need to rush.
Clean place, peaceful, and not too busy in the morning.”
“What a blessing it was to find these people ...After having a bad experience with another repair service, they came out and quickly fixed my old MayTag washer and dryer ... prices were very reasonable ... they could have charged me twice as much and it still would have been worth my while ... I will definitely call them again!Services: Dryer repair”
“DAN THE MAN!!!
DAN MC IS THE BEST THING THAT HAS HAPPENED TO HOME DEPOT!!! Give him 3 raises he’s extremely knowledgeable, personable, SEEKS to help I was zoned out in plumbing and he came up to me to help ( A FIRST USUALLY ITS A SOUL SEARCH LOOKING FOR AN ASSOCIATE) THANK YOU DAN KEEP BEING YOU!!!! EVERYONE ELSE BE LIKE DAN!!!”
“I had to give them five stars because the lady TK is awesome!! I asked for a specific request and she made it happen. She’s very thorough, polite and professional! I’m sad to see you go to a new location, but I’m glad that I was able to do business with you at this location. Good luck with your future endeavors”
“Ms WANDA gave me GREAT customer service!!. She was so kind and knowledgeable! I had no idea what i needed. She took the time to explain everything to me and made sure ALLL of my questions were answered before I left her store. She made my shopping experience Great! She is truly an asset to the company. Give her a raise. Thanks Ms Wanda !”
“I've used Ferguson for roughly six years for all my HVAC needs. Contacted this branch about some issues I've been experiencing, Product has been great otherwise, hoping things improve moving forward.”
“Shankman at the Merrillville store was Amazing! She was very professional and patient with me through every step. She handled everything with quality customer care and I needed that with how I was feeling prior to walking the store. Thanks again Shanika!”
7AM - 8PM
1550 Torrence Ave, Calumet City
Appliances
“I visit this location quite often but decided to post a review after my most recent visit. The staff greeted me and when I paced around looking for different items, there was an associate that asked if I needed assistance and I did. They were quite friendly and helpful. Thanks for great service.”
“It's so nice when I can leave a positive review when it comes down to tech vs humans. Had to use a $200 gift card and bought a bunch of household stuff. They didn't have dishwasher pods in stock, and since I used have gift card half debit card... it was a little bit of a challenge getting the store credit. Louise from customer service was very involved with helping me get the credit back. I had to go in, and picked up some toilet paper while I was there to use up the credit. Jeremiah checked me out and he was so kind, went a got a cart for me since it was two huge containers and my car was on the other side near customer service. Minus one star for the trouble of going into the store twice for this store credit, but everyone was nice and didn't have to talk to a machine.”
“The delivery driver Mel is awesome. Always helpful and polite. He goes over and beyond and very thorough.I also love how the staff inside the store handles transactions with my mother Mrs Brewer. They make sure she gets what she needs. My mom can be a handful and they remain patient and curtious at all times. I would recommend them to anyone and everyone. Great job and keep up the good work! You all are awesome!!!”
“It's so nice when I can leave a positive review when it comes down to tech vs humans. Had to use a $200 gift card and bought a bunch of household stuff. They didn't have dishwasher pods in stock, and since I used have gift card half debit card... it was a little bit of a challenge getting the store credit. Louise from customer service was very involved with helping me get the credit back. I had to go in, and picked up some toilet paper while I was there to use up the credit. Jeremiah checked me out and he was so kind, went a got a cart for me since it was two huge containers and my car was on the other side near customer service. Minus one star for the trouble of going into the store twice for this store credit, but everyone was nice and didn't have to talk to a machine.”
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“I really don't have any complaints, but this closing at 4pm is ridiculous. People still call after 4pm and I really need to pick up parts after 4pm. You are the only parts store in the area. Also being close on Saturday s no better”