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“Add on to my previous review here.
Twice in the last few months the great employees and manager at Highland Best Buy helped me out. Out of a day of trying to do everything at once, (1) I accidentally purchased the wrong filter. They helped me get the right one asap! (2) I made the mistake in thinking I can buy WiFi extenders but the Manager helped me understand the difference in extenders and how to make the most of my WiFi.
On two separate times the great employee and manager made me a repeat customer. Thanks for exceeding my expectations!
Best Buy in Highland must hire people who actually care. We went there to buy a refrigerator since ours was going out. The Lady there was so helpful I felt we got the best for the price. She helped us understand our options.”
8:30AM - 4:30PM
1249 E Burville Rd # 5, Crete
Appliances
“We purchased the property a year ago and the Generac was included.
The previous owners did provide some information on the services performed.
After a year of operation it was time to have the unit serviced.
Based on the reviews I contacted GTI and they updated their schedule to a morning service call from an afternoon appointment.
I did a video call with my wife and was able get answers to my questions of concerns as she watched the process happen.
A control sensor was bad creating potential damage to the battery.
The service and repairs were completed and I plan to use this service team in the future.
Thank You To All.”
10AM - 7PM
6071 Broadway, Merrillville
Appliances
“Bernadette sales manager went over and beyond to satisfy my needs. I greatly appreciate her. Also Shacauntae sales associate provided geart resolve to my answers. Thank you ladies”
“I want to give a shout-out to the staff. The sales person, Steven Bell made my purchase very easy and I am very happy with my Maytag laundry appliances. Your installer was first class! It was a difficult installation and he handled it with knowledge and expertise. Thank you, Eric! I am really glad I didn’t buy from a big box store.”
“What a blessing it was to find these people ...After having a bad experience with another repair service, they came out and quickly fixed my old MayTag washer and dryer ... prices were very reasonable ... they could have charged me twice as much and it still would have been worth my while ... I will definitely call them again!Services: Dryer repair”
“I had to give them five stars because the lady TK is awesome!! I asked for a specific request and she made it happen. She’s very thorough, polite and professional! I’m sad to see you go to a new location, but I’m glad that I was able to do business with you at this location. Good luck with your future endeavors”
“Tre’sean went above and beyond in customer service. I’ve never had an employee truly care so much about the customer. He made sure every detail was taken care of from the second we made contact until I walked out the door.”
“I cannot say enough great things about Nasons. They were extremely professional and accommodating. My fridge was special order, so they gave us a loaner fridge in the few weeks it took to come in. They truly went above and beyond. Pricing was a plus too. Thank you Nasons ?”
“It's so nice when I can leave a positive review when it comes down to tech vs humans. Had to use a $200 gift card and bought a bunch of household stuff. They didn't have dishwasher pods in stock, and since I used have gift card half debit card... it was a little bit of a challenge getting the store credit. Louise from customer service was very involved with helping me get the credit back. I had to go in, and picked up some toilet paper while I was there to use up the credit. Jeremiah checked me out and he was so kind, went a got a cart for me since it was two huge containers and my car was on the other side near customer service. Minus one star for the trouble of going into the store twice for this store credit, but everyone was nice and didn't have to talk to a machine.”
“Wow, what an experience! I pulled up to the curbside pickup, checked my email, followed the instructions expecting to wait 30-40 minutes, and before I had a chance to choose a song in my Apple Music, Desiree knocked on my window and gave me my order. What's even funnier, while I sit here and type my message, another young lady appeared asking for my order #. AMAZING SERVICE!!!!!”
7:30AM - 4:30PM
1107 W Lincoln Hwy, Merrillville
Appliances
“Outstanding customer service! My four-year-old, Kohler shower door shattered. Boom! No apparent reason. The shower was unoccupied. The doors were professionally installed and well maintained. Boom! It’s a mystery. I was surprised and delighted, therefore, when Kohler immediately agreed to replace the entire door set (free of charge) and Laurie P. at Lee Supply orchestrated the receipt and delivery of such. Kohler and Lee Supply have earned my enduring brand/customer loyalty. Top marks!”
6AM - 10PM
1233 165th St, Hammond
Appliances
“I want to take a moment to recognize the service of Carolina an employee at this location who went the extra mile to brighten my day and my experience! I was looking to purchase an item I found online but could not seem to find it anywhere in the store, she was quick to help track it down and was so thoughtful and kind to do, so especially during a very busy day. When she could at first not locate the item I said it was okay to leave it, but she persisted to help me anyways and ended up finding my item promptly. She is someone who goes above and beyond for others. Thank you!!”
“I've used Ferguson for roughly six years for all my HVAC needs. Contacted this branch about some issues I've been experiencing, Product has been great otherwise, hoping things improve moving forward.”
6AM - 10PM
1300 US-41, Schererville
Appliances
“Really good experience with “Ken” he’s an amazing team player helped us get our new blinds, did the cutting for us, he even had some really good advice on when hanging them up.”
6AM - 10PM
960 US-41, Schererville
Appliances
“I had a wonderful experience with Alicia at the front customer service desk on 7/5/25. She was so kind, patient, and helpful. She went out of her way to try to find the item I was looking for, and then to find someone who would help me when she couldn’t.”
“Ms WANDA gave me GREAT customer service!!. She was so kind and knowledgeable! I had no idea what i needed. She took the time to explain everything to me and made sure ALLL of my questions were answered before I left her store. She made my shopping experience Great! She is truly an asset to the company. Give her a raise. Thanks Ms Wanda !”
“The delivery driver Mel is awesome. Always helpful and polite. He goes over and beyond and very thorough.I also love how the staff inside the store handles transactions with my mother Mrs Brewer. They make sure she gets what she needs. My mom can be a handful and they remain patient and curtious at all times. I would recommend them to anyone and everyone. Great job and keep up the good work! You all are awesome!!!”
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“I really don't have any complaints, but this closing at 4pm is ridiculous. People still call after 4pm and I really need to pick up parts after 4pm. You are the only parts store in the area. Also being close on Saturday s no better”