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November 2024 by shirley Davis
I just received my internet service and I'm unpleased with whenever I call for help it's like no help is available. Everyone's too busy for you to speak with them when you're needing information Or help With your products. ??♀️???
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November 2024 by Alyssa Felix
Analise was very kind and helpful that girl needs a raise ❤️
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October 2024 by Rachel Rachell
I am putting this review as to educate XFinity of the importance of good customer service. Too long of waits in store and on the phone. Only reason I gave two stars is for the technician who came out Sunday. He was very knowledgeable, kind, and professional. Comcast get some more associates in the store. The lines are ridiculous. The customers time is precious too we do not get paid to sit on the phone for over two hours or in along line. When the customer does their part and pays the bill every month and stays a customer for almost a decade please give good customer service for loyalty. Do not misinform customers either when swapping devices for your new items. Thanks
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October 2024 by Ernest L. NAZON
Deja and Darryl was helpful with assisting me with transferring my services to one address to another everyone here was patient and eager to help and old man
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October 2024 by Vermont Jones
Deja by far is one of the most helpful people at Xfinity she goes above and beyond always willing to help the only reason come to the Hammond store
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October 2024 by Hector Blanco
The fact that I can no longer speak to a representative without having to argue with a bot, and even then I most of the won’t get lucky, it’s just completely unacceptable. I should verbally be able to contact an associate for help if needed not message back-and-forth. Ridiculous.
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October 2024 by Jack Strickland
Worked with deja this afternoon she was nice to work with love working with her when I come to this location she always fixes my issues if you ever have issues she's the go to person above and beyond service
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October 2024 by Jerry Beauford
Spoke with the manager deja she was nice and helpful with explaing my services to me very patient young lady
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October 2024 by Sarah M
Daisy was super knowledgeable and precise! Definitely recommend coming here to see her with any of your Xfinity needs!
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October 2024 by Myke R
Nothing but praise for this establishment. I went to this location with a bit of a complex issue and I must say I got really good service. The workers Daisy and Analyse were so thorough and so patient and made sure my issue was resolved. I mean I came in there with a broken phone that barely worked and Daisy went above and beyond to make sure everything got transferred to my new phone she really knew what she was doing. It was so cool how Daisy and Analyse worked together. Analyse started off first and like a tag team wrestling match Daisy came in and finished the job both of them knew their stuff and had such good customer service skills. I will be going back to this location for all my future needs.
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October 2024 by Kevian Reese
Daisy was amazing very patient and understanding excellent customer service skills.
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September 2024 by Susan Keith
Deja and makes were both very friendly and kind with helping me get my internet password
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September 2024 by ETHA 6516
My experience at this location with Deja was long and drawn out but a pleasant one I like the way she ran her store with coordination making sure everyone was taken care of along with assisting me with activating my new device she stayed with me through the process and for that I’m grateful
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September 2024 by demond beeks
Deja and Daisy was awesome very patient and determined to get my service together couldn't have asked for a better duo
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September 2024 by Live Laugh Love
Visited the Hammond store today work with both Mariah and Deja two sweet young ladies very respectful and knowledgeable
