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November 2023 by Jacklyn Rose F
Left my car extremely damaged. It was an easy drop off process, but when I came to pick it up- a whole different story. The employees told me my car was ready and outside waiting for me. Practically rushing me out. I still needed my key …. So I seemed to annoy an employee by asking for my key and paperwork. They handed me my keys and then proceeded to tell me there was a problem with the paperwork. I paid all online but wanted the receipt for my records because I got a warranty on all my tires and needed a record of proof in case there was an issue/malfunction. The staff associate told me there was nothing she could do and could not provide me any paperwork and I could just take my car and leave. That was after many awkward glances from employee to employee, which made me seem skeptical and nervous. When I got in my car and drove off, every light in my dash was now on. I had no lights prior to installation. My Antilock break system (abs) no longer works, and I have to service my advance track system in my car. Two days later I have my breaks changed and the mechanic notified me that my abs line was cut and the brackets were broken. No wonder they rushed me out of the store and didn’t want to give me paperwork. Luckily, I have my online proof of service dates and times. I now have no choice but to sue and get the money for the damages to replace and fix the parts on my car that were destroyed.— Attaching proof of pictures.
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November 2023 by Luke Vitrano
Had a 2pm appointment and my car wasn't even serviced till after 4pm. Took them another hours just to change two tires.Service: Tires
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October 2023 by Jason H
Very cheap oil changes. But you’re better off spending 15-20$ more at a conventional oil change place because Walmart will never take your car in
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July 2023 by Lisette
While I know they won’t do anything about it, I wanted to still write a review to let others know to not come here. I definitely would not recommend any kind of services from their auto center. I had a 4pm appointment to get my (4) tires changed that I purchased through Walmart. I arrived at 4pm SHARP because it states that they will only hold your spot for 15 minutes. I pulled up to the auto center as instructed on the Auto Center appointment instructions & NO ONE said anything. my husband went inside and spoke to a rude woman & my car was finally dropped off and it is currently 7:59 pm and I am STILL waiting on my car. I won’t ever come here again & I don’t suggest that anyone comes here.
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July 2023 by Jess O'Brien
Only needed a single tire changed, the experience was hassle free, quick and affordable.
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April 2023 by Melody Jefferson
They gave me excellent service and got me out of their shop in a minimal amount of time. The staff was polite and helpful.
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April 2023 by Omar Ramos
On March 11,2023 i took my car for an oil change that took 2:30 hours after getting my car back i found out they blew head gasket on my 2019 Malibu i took it to 2 mechanics and they both told me that the reason for my damage was that they had left my car on while doing the oil change and till this day no solution to my situation I'm carless and i depend on my car to go to work if nothing is resolved farther action will take place for this action I've called every Branch possible. Walmart Auto Center.Service: Oil change
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March 2023 by Robert Hansen
The staff were very professional and got the job done. They thought my aooga horn in my 06 malibu was hilarious! Good group of people there. No issues with the mounting or balancing.
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March 2023 by Rae Mo
Website states the Auto Center opens at 7am. Arrived to be informed they aren't opening until 8am because no technicians. Also, was told over the phone couldn't schedule an appointment but the worker yelled from the door as I was sitting in my vehicle asking if I was the 7am appointment.?So, which one is it? Can we schedule appointment's or not?? Do better Walmart Auto Care Center!!Services: Oil change
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February 2023 by Ezbnme
Went in looking for a specific Auto Tool to remove my SPLINE Lugnuts. An older gentleman from the Auto Tire checkout area was very unenthusiastic to help, I think he was overwhelmed, BUT eventually he did.I didn’t mind the wait, it’s to be expected.The issue is when I Named and asked him if they carry this common automotive tool for Lugnuts, he asked me what I was talking about, he had no idea what a Spline Lugnut was. I told him the exact name of the tool I needed and he said he has been working in the Automotive industry for 25+ years and has no idea what a Spline Lugnut is what and Walmart doesn’t carry it.I even had a picture. After seeing the pictures he then started backpedaling. He said Oh, that’s what you’re looking for? We don’t carry it.Now this is a very common name Spline in the Auto and Mechanical industry. A person with average mechanical aptitude would know this. I’m am a 100% positive that the Automotive Tire Department deals with these types of Lugnuts at least twice a week if not more when customers come to get New Tires.Also, in my opinion, when I asked this same Employee working in the Automotive department who said he has 25+ years of automotive experience……Hey, what type of automotive tool is this? Will this work? That Associate should be able to explain or tell me a little something about it. Not grab the package from me and start reading from the back of the package to me to figure it out. I COULD DO THAT….Better training or better hiring or if he truly didn’t know say hold on, let me ask one of our Mechanics that install new tires if they know.The 2 stars on THIS review are for the Automotive Check out area, not the entire store or other employees. Thank you.
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December 2022 by Linda Gutierrez
Still trying to get someone to answer the phone for the past 15 minutes.... Trying to make an appointment to get tires. Can't get a hold of anyone....
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October 2022 by Khatiyah Lewis
I got there about 10 mins early to at least let them know I was ready for my 9 am appointment. I ordered my tired prior and literally made sure I got the correct tires. When I got here they told me my tire size was incorrect and whoever done them prior put the wrong size. Okay, while this is possible I have been driving my car for a whole year with those same “incorrect sized tires” for years. They then go to tell me that they can’t put on the tires I ordered due to the wrong size. Got pass that and I said fine just give me the right size I have to work. The appointment slot is for ONE hour. I have sat here for almost two hours waiting on my tires to be replaced on a car NOT a truck but a car. This is ridiculous. I will never come back and no not recommend.
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September 2022 by Peggy Cordova
Most ridiculous place I've ever been to! Went Thursday to make an appointment and to make sure they had the tires I wanted. Made my appointment for Sunday. Went Sunday dropped off my vehicle.. an hour later they text me to call them... They don't have my tires in stock! So I go back up there find different tires an hour later they tell me they still can't do my tires because their machine will mess up my rims. What tire place cant change aluminum rims! 4 hours wasted and still don't have tires for winter. No one knew what they were doing or even seemed to really want to be there. I don't recommend this place to anyone.
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September 2022 by Victoria McNerlin
Great Customer service and got me in and out. Suggested products to to help my engine. Definitely will go back for my oil changes.Service: Oil change
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September 2022 by Noel Johnson
The tire machine was down and I didn't get a call from the store just wasted gas getting there.