-
January 2024 by Adam Villagomez
Dean is a pleasure to work with!
-
October 2023 by Mike Lippo
The worst post office. I dread seeing any mail I'm receiving go through here, because it seems like it's always lost l, delivered to the wrong address or sent to a different city. It mind boggles me how they manage to do it.
-
August 2023 by Dan Norred
Used to be a great 1onrnow it's horrible. I will never come back to this one. They refuse to give me service. Go to any post office except for this one. i would give it zero if I could
-
June 2023 by Bianca Urias
Stop stealing our things!!! This is the 4th time things never made it out of this location!!!
-
May 2023 by Deborah Allenbaugh
They have always been polite and efficient
-
March 2023 by Victoria Townsel
Went for a passport the guy at the counter was extremely rude. I work in customer service myself so I tried to be patient. But his attitude was extremely uncalled for . As soon as I got to the counter he was cutting me off when I was explaining what I was there for. And was extremely unhelpful. He needs to be fired
-
January 2023 by TJ SS
Just left this location (Sohl St-Hammond IN) and was very rudely spoken to by a representative named Dean. He is extremely unhelpful and has a nasty attitude. Any question I asked, he cut me off and was short with his answer, which is very unprofessional. I run a small business and will not be bringing any business back to this location. You guys can thank "Dean" for that. Based off these reviews, it really looks as if this location could be doing so much more to service the Hammond community with better customer service, especially when we're PAYING for services and there's other shipping providers.
-
October 2022 by tamara b
This was my first visit to this Post Office and I went to get my Passport a young lady named Candace helped me she was very friendly, knowledgeable and gave me excellent customer service!
-
August 2022 by Krystal Davis
I had just spoke to Tasha she answered all my questions in less than 2 minutes as to which I had a few questions LOL I highly recommend speaking to her the last dude I spoke to left me on hold for 10 minutes she instantly answered my questions about correcting my address change and she was very friendly also before the call ended ask me if I had any more questions for her, I stated no she helped me out a lot I wish there were more workers at the postal office like her even though I don't know who she is thank you Tasha ☺️
-
August 2022 by Lori
The young lady Kim was very professional when I call to inquire about a undelivered package. However the package showed up on the tracking system as delivered but I never received said package. I’m really disappointed in how people who are blessed to still have jobs during these times will still show a grave dereliction of duty. I will definitely be more cautious on sending my important packages through this postal office.
-
July 2022 by M Holland
Stood in line and was not helped, she walked away. Man outside complaining also.
-
June 2022 by Tevin H.
This post office is terrible. They lost the key to my building and never said anything to the residents. We haven't gotten mail in over 5 weeks! When I spoke to the manager, he asks me for a spare key, as if I'm the building manager and it's my responsibility to do so. I then ask for any mail of mine that is in the post office and he says I don't have anything for that name or address. The old guy behind the counter is no help. He is rude, looks like he's about to literally fall asleep, and moves as slow as condensation buildup. The inconsideration for the community is ridiculous. These are government employees acting like they work in a McDonald's. Drastic changes need to be made because this is unacceptable.
-
April 2022 by Taylor Smith
Just left this location (Sohl St-Hammond IN) and was very rudely spoken to by a representative named Dean. He is extremely unhelpful and has a nasty attitude. Any question I asked, he cut me off and was short with his answer, which is very unprofessional. I run a small business and will not be bringing any business back to this location. You guys can thank "Dean" for that. Based off these reviews, it really looks as if this location could be doing so much more to service the Hammond community with better customer service, especially when we're PAYING for services and there's other shipping providers.
-
April 2022 by T D
The Asian man that works here is a very evil person, and the fact that for years customers have voiced their dissatisfaction about his customer service and he still hasn’t been fired, says a lot about how the United States Postal Service feels about their constituents and in our case Hammond residents. I will drive the extra 10 minutes to go to another location before I ever come back here again. I hope his karma meets him for how he’s treated so many people.
-
April 2022 by HeyMarshe
Worse customer service in my life literally. To the point that I felt like I had to leave a review.
