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March 2024 by amanda salas
Older lady with glasses at counter was VERY rude. Heard her phone on coming from the back. I was at counter for 3 minutes and she did not come to the counter at all. There was a bell on the counter that I tapped 1 TIME and then she came to the counter literally snatched the bell off the counter and threw it behind her and it hit the wall. SO RUDE for no reason at all. I'm sure if you don't like what you're doing someone else would like to do it for you, With a way better attitude
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March 2024 by Michelle m
Absolutely the worst customer service I have ever encountered at a post office,older woman thick glasses,in my opinion having someone like that representing your business makes you look bad nobody is going to want to go there and it will unfortunately be shut down which would be horrible for the local and elderly residents because nobody is going to want to go there
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December 2023 by :3
i dropped off a packaged that i needed to ship on dec 20 at 2pm and the woman working at register was unnecessarily rude to me despite me responding back super nice and saying please and thank you. she had on glasses with thick frames. she also threw the hell out of my package into a pile of other packages that she more than likely threw as well. her car had the license plate “queen d” or something. ik this bc when i pulled up to the office, that car was the only one in the parking lot. annoying. hope she gets fired. hope she sees this too.
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December 2023 by J Smith
I litterally drive 50 extra miles a years to go to Munster Post Office cause of the older lady (Dellah) that works here.Not sure why people rating the post office in general instead of this Hammond office which is what this is for.I been going to this post office for years as live close by. I knew Elsa and Tony well. I considered them freinds. When this older heavy set african american lady took over I stopped. She is the most unfriendly person ! Many others say that too. Hiding in back all the time. So I litterally drive feet past here while driving down Calumet Ave to go to Munster.The Munster staff is freindly and place is kept clean. I feel welcome.Place is kept short of clean inside. Broken bricks around the flag pole to trip over and the dumpster is always over full of locals residents junk.
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October 2023 by Kristy Rondon
Got here before closing and made it in the door and she still had mr back out the door so she can lock it. Miss Lady with thick glasses. I would have been fired for that type of service
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October 2023 by Trice H.
Such a horrible experience with this Post Office. Because of Dellah (Queen D). Yes, this older lady in her late or early 60sss.... Was very rude to me! Short temper and no patience at all. She asked me to come up to the counter, I did. And, I only tried to ask a question that pertained to my package being delivered to this post office. She immediately was defensive and snappy (As if we had beef with each other) smh. This O.G. made my encounter with her a PTSD moment. Dellah the postal clerk, who wears glasses and wear gold blonde braids was trying to do extra attitude for nothing. I'm Very Disappointed in my elder on how she represented herself toward me. This is straight facts, and I have witnesses that were there also. My opinion is only mine. If you apply for a position where you will be communicating, using your interpersonal skills, interaction with individuals, mainly the public. Then, that's what you inserted yourself in, and everyday will be a different encounter with somebody else. This doesn't mean treat everyone the same if you had a bad experience with one individual. For me, I treat people the way, I would like to be treated. So, I won't dog out the O.G. but, I won't be coming back this Post Office Ever!!!
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October 2023 by Catmandoo
The carrier LIED again about not having access to a residential home, i have received mail for 17 yrs and nothing has changed, nobody seen on my security cameras, only house on block w landscape lighting, and the porch light is on a timer. YOU LIED ON THE JOB ABOUT A NON EXISTING SITUATION. Im posting a pic of my home so everyone who reads this will know I'm not a LIAR like the Postal Employee is.
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September 2023 by pioniere1944
Very efficient, and friendly..I only wish they did full time hours by me..
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August 2023 by Ray S
The rudest women in the world works there. She should be fired. I wouldn't give it any stars but it makes you. Horrible
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March 2023 by A.Z
Pls mark this po as permanently closed. No one is ever there
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February 2023 by John Millard
We can't complain, the government runs this. The people do the best they can here with what they are given. Vote better but don't take it out on the workers. Great people work here.
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October 2022 by Ricardo Serrano
WTH just happened?! USPS need to really put some attention in this office. Definitely this is trash. The attendant needs to find another job. This is a customer service issue 100,000 %. Definitely will never use this office again. Very unprofessional and unpleasant to deal with. Just because I am a respectful person and I respect my elders, I just did not treat this person. Get it together USPS! There’s always FedEx and UPS to use post services.
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August 2022 by Eskimo Joe
I cant believe the service I received at this post office.. I greated the attendant and gave my name.. She responds keep your name we go by addresses.. Never greating me back.. I give her my address and tell her its an Amazon delivery.. She literally throws her hands in the air and says im sick of this you are the 10th person today.. And then repeatedly yelling its out for delivery, its out for delivery.. And then proceeded to walk away.. She was clearly an elderly black woman and i was raised to respect mt elders.. So why telling her she didnt have to be so rude about it I politely left to defuse any possible situation.. This was the worst customer service ive ever experienced.. I never leave reviews but this was ridiculous...
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August 2022 by Krystal Davis
I call because my mail keeps going to my old address the guy who answered the phone says let me get to my computer puts me on hold for like 6 minutes takes that long to get to the computer guarantee he was just sitting there doing nothing so sick of the post office they obviously can't read or dress change that's been changed 5 months ago
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November 2021 by Cheryl Sherrod
In and out in less than 10 minutes. Staff courteous
