Smith Chevrolet of Hammond offers a welcoming and friendly atmosphere, with many customers praising the staff for their helpfulness and professionalism. Jeff stands out for his exceptional customer service, making the car-buying experience enjoyable and stress-free. He is described as personable, knowledgeable, and accommodating, ensuring that clients feel comfortable during the process. While many appreciate the friendly service and the feeling of being treated like family, some have noted that the service department can be slow, particularly with oil changes. Overall, Smith Chevrolet is recommended for purchasing vehicles, with particular commendation for Jeff and the attentive service provided by staff members like Regina.
Regina is always helpful. The equinox is running smoothly.
September 2024
The service department was very slow with doing an oil change... It shouldn't take an hour for an oil change. And the ladies checking me in told me that is the usual wait time. I'll just stick to going to Jiffy Lube... in and out. Other than that, I'll recommend someone to buy a car there but not get service done.
August 2024
I love Smith Chevrolet! I wouldn't shop anywhere else. They make you feel like family, and my SUV is always completed correctly!
