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March 2024 by Abel Banter
Honestly this place is a joke been waiting on a estimate for a few days now an every time I asked about the estimate they say tomorrow or just don’t reply back its a waste of my time definitely unprofessional I’d advise you all not to even waste your time as well, there’s other body shops around.
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March 2024 by RENEE FORNEY
I took someone to pick up their car
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February 2024 by Danielle Scanlon
Great place!
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November 2023 by ROBERT GULA
These guys have fantastic customer service Arnie is the guy to see and the body work that was done is just about perfect thanks guysServices: Painting
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August 2023 by Kim smith
My only complaint was told 2 to 3 days for repairs.16 days later I finally got it .Never called me to tell me why it was delayed I had to keep calling . So disappointed.
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February 2023 by Ej Horne
Zero Stars!!!! My vehicle was dropped off November 8 2022 and picked up January 19th 2023. Arnie stated there was a delay on parts, which might be true. But after picking up my vehicle it had almost a extra 1000 miles on the odometer. I know this for a fact because Hyundai was doing oil consumption test on the car, and before I dropped it off I was under the mileage, but immediately after pick up i noticed I was about 900+ miles over when it should’ve been taken back to the dealership. Didn’t even communicate with the shop to avoid God knows what would’ve happened , contacted my insurance company Kemper also known as Access Auto Insurance out of East Chicago Indiana. But Martinez Auto Body denied everything. Stay away from this shop, or at least take a picture of your mileage when you drop off your vehicle. Me personally I’ll never do business with a company like these guys again. YOU’VE ALL BEEN WARNED!!!!!!!!!!Services: Painting
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January 2023 by E Spencer
Very awesome guy... I believe this is probably one of the best places to come to for work on your car because he's professional and honest man
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January 2023 by Chris Griffin
Work was okay. Not precise like there are still some gaps and unclipped parts . Responsive but I think they could use some realistic time lines. Quoted me 1 week when it actually took over 3. The parts that were used were not correct. The wrong socket was used for a headlight. I found out after taking to the dealer to have them check it out about a year later. The socket installed by Martinez was forced into place and electrical taped together. When I called they denied it. Your car may work but no garuntee it will be right.
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December 2022 by Juanita Johnson
Kept car two years it wasn't them it was the insurance company American freedom didn't want to pay claim thank you Martinez for the excellent work
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October 2022 by K McDonald
Martinez Auto Body provided excellent customer service and were very kind and considerate. After having my vehicle nearly totaled by an underage, unlicensed, uninsured driver - I was without my vehicle from January to August. I had THE most horrible experience with my-then second rate insurance company (American Alliance) who could care less about my claim, much less answer the customer service line. From the very first phone encounter with Martinez Auto in July, I began to feel like things were turning in my favor. Arnie and Eddie were so professional, pleasant and kind - and I really appreciated that. They kept me informed every step of the way, making sure I was updated on the progress of my car. Well, just when I thought things couldn’t get much better than this, I got the call that my car was ready to be picked up. What a pleasant, pleasant surprise! The quality of work the guys completed was OUTSTANDING! I am beyond satisfied! I can’t even tell there was ever an accident at all. Martinez Auto Body, from the bottom of my heart, I thank you for your kindness and professionalism! O’Keena M.Services: Body & Trim
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September 2022 by Takelia Mixon
Martinez Auto Body did an awesome job repairing the damage to my truck. Everyone was polite and professional and their prices can't be beat. 10/10 recommended!!Service: Body & Trim
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September 2022 by Danny L.
DO NOT take you're car here. My car has been at this shop for over a month and they haven't even worked on it. They kept telling me the car would be ready and when I called to go pick it up they said they needed more time because the parts haven't came in. When I asked for proof of the order they couldn't show me any receipts because they didn't have any. Very unprofessional and I tried my best to give them the benefit of doubt. I called them out and said if they didn't have intentions of fixing it why would they take it in. The guy running this place isn't fit for the job. Constant lies. Don't bother wasting your time with this place. They should be shut down.
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August 2022 by Kali Morales
Everyone was extremely kind and friendly they did my estimate fast and helped me
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May 2022 by Jazmine Pringle
IF YOU WANT A BODY SHOP THAT WILL GIVE YOU THE RUN AROUND 24/7 then this is for you!!! My car been in this shop for almost 8 months…every week he told us it will be ready instead of just giving the actual date. He was suppose to fix rear end damage but Gave me my car back the first time with nothing working in the car…we brung it back and it took a whole mother month just so they can fixed what they messed up. Received the car back with my cameras all out of place ..deep scratches where they were suppose to fix my car. I should’ve listened to the reviews because they will overload themselves with cars and spend 10 mins a week working on your car.Service: Body & Trim
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December 2021 by Steve Grant
They are working on mine now. They are friendly and will not cheat you or give you the runaround. Great business all around
