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June 2024 by Anthony LoRusso
Scamers they will screw you got me for 175 dollars sad to see people get screwed so much
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June 2024 by Chad Lytle
I placed order 81170 with Interlight with $54.60 "UPS Expedited Shipping." The tracking number provided was CH212012647US through USPS not UPS which delivered to a "collection point." The collection point address was not given and when I asked for assistance multiple times from Interlight, I was told to call the post office to find out where it is. 0 out of 5 customer service.
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May 2024 by Smokey Bandit
If I could do no stars I would! Bought a starter for an escavotor in February, and installed late March. Less then 6 starts and it's broke already. Cheap parts from overseas! Machine stuck at job now. Called about warranty and was told " No warranty" only 30 day return policy. If you need quality parts then look elsewhere. The price wasn't any better then other places that will back up the parts they sell.
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May 2024 by Jay Bengtson
I recently written a bad review for this company because I thought they had double charged my account for a single purchase. However I've changed my review because after working with their claims department, they helped walk me through the process of working with eBay on getting my refund taken care of. I would definitely purchase directly through them next time.
Wow even after changing my review to 5 star review because of a weird mixup with ebay. Which I have two receipts showing money paid to the same exact company and address. I was able to get a refund through eBay. It may not make sense to you, but I have the proof and I sent it to your company and to ebay. I'll still keep the review as 5 stars, since the issue may not have been the fault of the company.
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April 2024 by Jane R
If I could give negative stars, I would. DO NOT BUY FROM THIS COMPANY!!!! I ordered a light from them for my refrigerator. There was no indication on the website that it was not made by my refrigerator's manufacturer, and no different part number. When the light came it was a completely different warmth than the others in my refrigerator, so the brightness of the light is very noticeably different.
I called Interlight and they told me that they reserve the right to substitute a different light as long as it will fit, regardless of the warmth. They won't refund my original shipping cost and I have to pay for return shipping. What a waste of time and money.
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April 2024 by Caroline J.
I was looking for a light bulb that supported an earlier model of Verilux Happy Light. I could not find it on Verilux's website, and got a Google search saying Interlightus. com had it. I typed in the exact light bulb model. Interlightus showed the exact model. I bought it and paid the $15 on shipping. When I received the bulb, it was DAMAR and, while attempting to install it, it broke in my hand. Not only did they send me the incorrect bulb, they also provided misleading information on their website. I wrote their customer service explaining what happened, and requesting either a refund or an accurate replacement. The representative, named Brandy, had no empathy. She said I should have had realistic expectations, and that such a risk came with ordering generic, replacement products: "That unfortunately is the risk when purchasing aftermarket product. Since the bulb automatically broke upon you installing into your fixture, unfortunately there is no further action we are able to assist with. We are unable to issue a full refund. I apologize for the inconvenience this may have caused. Have a great day." Those were her exact words. Obviously, her poor customer service was worth a bad review on Yelp and on Google. She disagreed, saying she took customer service very seriously. That was the first time and the last time I ever bought an item from that company.
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April 2024 by Jane R.
If I could give negative stars, I would. DO NOT BUY FROM THIS COMPANY!!!! I ordered a light from them for my refrigerator. There was no indication on the website that it was not made by my refrigerator's manufacturer, and no different part number. When the light came it was a completely different warmth than the others in my refrigerator, so the brightness of the light is very noticeably different. I called Interlight and they told me that they reserve the right to substitute a different light as long as it will fit, regardless of the warmth. They won't refund my original shipping cost and I have to pay for return shipping. What a waste of time and money.
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March 2024 by Yahir Trinidad
Bought an alternator of there web site. I search for part number Denso 210-0507 and the product that I received was different and when search up the alternator I received online its worth less than what I paid for. don't recommend buying here.
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February 2024 by M. Nathan Jones
Horrible service I got put on hold 4 times in a row. They discontinued specialty bulbs. They are a god awful company
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February 2024 by Norm Atwater
I ordered a Holtkotter bulb 6505 over the phone from Interlight. The bulb was $47.87 and with shipping $64.89 and never got it . Called and told them and they sent out another one that I got . And as the internet tracks you on things i got a ad the same bulb was $16.04 and free shipping on Ebay so i ordered it for a spare . When it arrived through Ebay it was from the same company Interlight . I am upset that I was overcharged by this company . I have all the invoices and mailing labels to show that both bulbs came from the same company Interlight
I have called this company several times to ask why and if i could have the difference in what I paid through Ebay . I have talked to at least 3 different ladies and one lady forward my call to management Mr Ron Davis and it went to his voicemail and he has ignored me .
Will never buy through them again . They advertise they have an A+ rating with the BBBwhileyou wait on the phone for an agent. But if you go to the BBB in Hammond In there rating is F
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February 2024 by Ryan Jordan
Great experience. Worked with with Jeff who really knew his stuff and was able to get us the specialty lights we required. Will definitely be doing business again.
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February 2024 by Kathy C
Great company and excellent customer service!!! Response to my inquiry and pricing was amazing! Will be doing more business going forward!
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February 2024 by hoelzerrc
Do not buy from these people. Google search results and their website stated I was buying a NAPA starter for my truck. Instead they substituted a Harfon brand and then made me pay the return shipping for a refund. Nothing on their web page said I was buying anything other than NAPA. The ol' switcherooo.
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February 2024 by B N
Led me to believe I was buying Philips brand bulbs but I was sent very cheaply made bulbs from China
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February 2024 by Norman A.
I ordered a Holtkotter bulb 6505 over the phone from Interlight. The bulb was $47.87 and with shipping $64.89 and never got it . Called and told them and they sent out another one that I got . And as the internet tracks you on things i got a ad the same bulb was $16.04 and free shipping on Ebay so i ordered it for a spare . When it arrived through Ebay it was from the same company Interlight . I am upset that I was overcharged by this company . I have all the invoices and mailing labels to show that both bulbs came from the same company Interlight I have called this company several times to ask why and if i could have the difference in what I paid through Ebay . I have talked to at least 3 different ladies and one lady forward my call to management Mr Ron Davis and it went to his voicemail and he has ignored me . Will never buy through them again . They advertise they have an A+ rating with the BBBwhileyou wait on the phone for an agent. But if you go to the BBB in Hammond In there rating is F
