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October 2023 by Damarron Jackson
I went with my partner, SYJ because she wanted a puppy. We were greet with a hello from Karen. The place is well lite, clean and no crazy odor. We able to interact with any puppy with paying a few.
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August 2023 by Marion W.
These puppies are clean, healthy and sweet, also reasonably priced!!! They have been in business a very long time. The quality of the dogs are proof. Please never go out of business!! I will not shop anywhere else. Top is my Jazz , Lilly from Hug a Pup, Skye from pet playground. Thankyou again and again Lilly is an amazing dog 1 year 7 months old and an unbelievable! She has to have her piggy or she can't go nite nite . Never chews him up lol!
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August 2023 by Nino Deals
I want to say thanks for KASH he such a sweetheart / spoiled ??
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August 2023 by Janelle Willis
Omg they are so awesome and they have the best dogs for reasonable prices we bought a Pom and he is the sweetest ever thank you guys for completing our family ?
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July 2023 by Izamarie Nazimek
After owning my dog for an entire year, I’m writing this review. This has been my own personal experience. I love my dog more than life itself, and I am so grateful to have gotten her here. She receives many compliments on her appearance and intelligence. I receive a lot of questions about her.One concern that I had that quickly resolved itself—Within the first few months of having her, she seemed to be having hyper glycemic reactions. She’d have one roughly once a month. They were easy for me to spot, so I was able to act quick and give her some Fortical, which brought her back to her normal self. Her last reaction was seven months ago, and she hasn’t had one since. She probably had about five total reactions. The vet had kept a close eye on her too to make sure she was healthy at the time. No other issues appeared, and she’s healthy according to her vet.As for my experience purchasing a dog, it was a little difficult, considering I am from out of state. I actually decided to purchase my dog here because my uncle had purchased his dog here. I wanted a similar dog. I had family members stopping by to check for the specific dog breed that I wanted or would call in to see if the puppies were available. They would sell relatively fast at the time, due to COVID (people staying home—therefore, wanting a pet). They do not hold dogs for you, so you need to be ready to buy when the dog becomes available.The shop owner did have great communication when it comes to explaining how to care for the pup. She did keep in communication about the estimated time of arrival of the next litter. Although she comes off as rude, I feel like she does have good knowledge of the dogs, which is nice to know.Overall, I’d recommend getting a dog from here!
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January 2023 by Cindy W.
Expensive designer puppies for sale. But the people who run it were very responsive to my request to see the pup I liked. I bought her and she has been a very sweet dog. I wanted a hypoallergenic dog and she is that! They met me at their store on a National Holiday so I could meet the puppy who stole my heart from her photos I saw online. That was quite impressive to me.
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January 2023 by A Sham
I got both of my gorgeous girls from here, they are both in amazing health. One is 4 years old and one is one years old. Definitely go here to get your fur baby!
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December 2022 by Sarah Heiny
I am convinced this place has something to do with puppy mills. The dogs are living in small wire cages and it looks inhumane. I truly believe this is why they are so against photography in their facility. They don’t want people seeing the true conditions of how the dogs are treated there. It’s heart breaking.My family was treated very disrespectfully by the lady working at the front desk. Plus the smell in there is horrible!
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November 2022 by Kenneth K.
Great place to get a puppy for the family. Just got a German Shepherd two days ago love my new baby girl
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November 2022 by Gee Page
Not only did I find the most PERFECT Pomeranian puppy that immediately stole my heart before I got her, but the Staff are so Very Knowledgeable! They make sure you know Everything that you need to know regarding Safety and proper care for your pet! I will definitely be referring this wonderful Pet store to other people! GREAT JOB Hug-A-Pup!
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September 2022 by Jesica Morales
I purchase my Pomeranian pup here nd his adorable, but I’m giving it 1 stars bcuz the old lady who took care of us was rude, I seen a comment of someone who had similar experience that spoke Spanish to one of them and they received this bad attitude. Me and my husband came here to get our pup for our son and she was so bother for it. I remember she said “you guys want to get a puppy when your son is still a baby? Oh God but I guess good luck” like bruh are you serious she was horrible, disrespectful and rude and honestly would say She’s racist.
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August 2022 by D McNeal
I think it's a nice place with a nice concept. The young lady that brought the puppy out to us was very polite and explained the rules and guidelines.Yet the front desk clerk I found to lack customer service skills for my family, the family that was there before we arrived obviously didn't share that experience, as they were happily engaged in conversation with her our entire visit.I'm not sure if the rudeness had anything to do with a difference in culture, or if we had spoken to her in Spanish , my perception would be different? The facial expressions and responses to our questions created an atmospheric tension that didn't need to be.We visited after 3pm Friday.Think it's a great idea, and a nice place only giving 1 star because of the customer service experience. Minus that they would be 5.
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August 2022 by craig siek
this family has well over 100 years of combined experience and knowledge in dog breeds.. thank you Noah
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June 2022 by Hope Komyatti
We happened to be in the area after getting scammed about a dog that we had came to Hammond from Indianapolis to purchase. We happened upon the store an hour before they opened and we were still met with such incredible professional courtesy and kindness. It was such a phenomenal experience and with our pup they have given us so many things to help take care of my Jack Russell terrier. Incredibly memorable experience with how helpful and positive it was. I highly recommend hug a pup to anyone looking to purchase a puppy! The puppy is very well behaved, well mannered, and he seems incredibly intelligent. He is picking up things fast, like potty training, sitting, etc. He is gentle, a good listener and wonderful companion! Thank you ladies at hug a pup! It was a WONDERFUL experience I won't soon forget!
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June 2022 by Jaaayyy
They may have nice pets but they conduct themselves very selfishly …. 1200 for a dog… 3500 for it to be registered … mind you it’s a cheap process to register. And worse of all … she wants them spayed and neutered before they will register them … them scared of people having puppies. So much they force a family to do that. Completely unprofessional. Look out of state people it is more beneficial.
