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February 2024 by Tyrisha carpenter
it was ok i went to go get my battery tested it wasn’t my battery it was. my alternator but the autozone worker said it was my battery and it wasn’t
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January 2024 by IamAC
The employees here are very helpful & knowledgeable. My windshield wipers were past through, the weather was very bad the night of my visit (heavy fog, darkness & rain) so my anxiety was already high. Edward was very kind with recommending the right ones along with replacing them, & the fluid. Got home safely. Always a plus when there’s great customer service. Like they don’t HAVE to take the extra step but they do. The willingness is much appreciated. Thanks again
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January 2024 by Altar Baykal
Brian was fast and helpful
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January 2024 by Dawn Harrison
Had my battery go bad. I ordered a battery to be delivered to my house because I had no way to jump start it to get to the store, and they delivered it in a timely fashion. By the time I got home from work I actually had somebody to jump start the car and I was able to take the battery back over so that they could install it. It was freezing cold temperatures in my battery was very difficult to install but the poor kid who did it was such a trooper! Kudos to autozone, you will get all of my business because twice you have helped me out with this battery situation in the last 6 years. Thank you so much for being there when I needed you!!
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January 2024 by Kelly Serwatka
THANK YOU TO ANGIE AND THE STORE MANAGER AND HER TEAM FOR HELPING ME IN THIS FRIGID COLD! FAITH IN HUMANITY RESTORED! THANK YOU TEAM FOR YOUR CARE AND POSITIVITY AND GIVING ME THE CONFIDENCE TO GET THROUGH THIS!
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January 2024 by az buck
Helpful
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January 2024 by MaryLO
Good workers and good employees
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January 2024 by Chas Moritz
Terry and his team are always helpful, they help me with any car questions and issues I have. They take their time to explain their process and always help me make an informed decision
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December 2023 by T. Bardney-Simpson
Great service, good prices!!!
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November 2023 by red head
Great great customer Service even when they didn’t have to but they took the time out to help me out with what I needed help with which was a brake line but all in all, he did a fantastic job no matter what it took great customer service always terry/edward and I wanted to add one last comment about one of the best managers that a store like Columbia Avenue has she is excellent. She has great customer service every day no matter what the day brings her. She always keep a smile on her face no matter what she always puts the customers number one at all times. And she will not let the customer leave out the door, unless they are 100% satisfied, and she will make sure they are well taken care of, and make sure any parts anything inside Autozone that they needed or missed she will make sure that they have it, and that they are taken care of and at the same time keep a smile on her face she loves taking care of customers at any means necessary, and she does great work every day all day no matter what Manager Melissa
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November 2023 by Yeager VR
They help take the guess work out of any repairs. I was glad to go there and have a diagnosis done. Not only did they help find the problem. But, the tech gave me pointers and tips on how to fix it. Thanks guys.
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November 2023 by DAVID GUTIERREZ
Not good when neither the representative nor manager know their promotions. Leadership should educate staff on law for use of restrooms by customers; the next person with a medical condition will be getting paid to be an AutoZone customer
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October 2023 by Michael McGee
I would give 0 stars if I could I’ve been shopping at auto for over 10+ years and never have I had issues like I’ve had at this store I purchased 2 hub bearings October of 2022 just to come back and find out only one was put in the system under warranty on top of that after asking about why it was only one in the system and trying to get a replacement for the one that was in the system I was interrogated and accused of trying to scam the store after I was already being ripped off for 130 bucks the manager looked me in the face and told me that wasn’t there product even tho the purchase was in the system and I had to go take the other one off my truck and prove it because the stamp was worn off even tho it had been over the winter an months later so I had no choice after debating over 40 minutes that this was very wrong and disappointing after spending thousands with this company i was treated like a criminal and it seemed to be a joke to all the employees I’m still till this day trying to get to the bottom of this I’ve been ripped off with no explanation I would suggest anyone shopping at this location double check everything and get and emailed receipt which i failed to do at that moment…horrible experience
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October 2023 by Christina Rousseau
Victoria was very pleasant to work with she gave me well needed info on my car got me the parts I needed and referred me to an auto shop that took good care of me .. definitely went above and beyond in customer service thank uu so much I will only coming to this location
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September 2023 by Albert Griggs
Terry is awesome,Melissa tray Angie whole crew ! Issues resolved , makes effort to make sale, real team on Columbia store always tip top can’t remember everyone’s name but met everyone there gd job ?
