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November 2023 by Linda Williams
Great service. Knowable staff,friendly,and patience.
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November 2023 by Tifi Ayiti
I came into this location and both Destiny & Charelle were amazing representatives of AT&T! excellent customer service & very patient. Will return & suggest this store to others for sure!
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October 2023 by Lynn B.
Several times I came to the AT&T at 1015 5th Ave Hammond, In 46320. There always 1 person working here. They need to Fire the people that mostly don't come to work. They need to Hire more people. This is ridiculous
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October 2023 by Robert Hidalgo
I was delighted with the customer service that I received from AT&T in North Hammond, Indiana. I was able to pay my phone bill immediately. I was able to enroll in auto pay immediately. I was able to purchase a new phone immediately. The customer service representative, Jesus was so enthusiastic to help service me, but I left the store with a very positive experience. I recommend the AT&T store in North Hammond/Robertsdale, Indiana for all customer service needs.
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September 2023 by Ray Sor
The manager here is great and professional, she deserves more workers.
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September 2023 by Robert Harris
Jesus was extremely helpful with my account changes. I would always go back here.
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August 2023 by Carl R Burton
I’ve always worked with Charelle. She’s so patient and smart. Wow!! 10 stars!!
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July 2023 by anthony aiken
So this the second time I been to the store and it was closed during the day for lunch and also they don't have change when u pay cash for the third time and now they don't have paper for your receipt the district manager needs to step up
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July 2023 by francois jordan
great customer service helped me with my upgrade very fast process had lots of laughs while we waited
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April 2023 by Clara Castro
Decided to transfer my phones to Att and needed help to activate phones and transfer data from old phones. Went to this store for help and the customer service from one of the clerks was not satisfying. Had an attitude and instead of helping or directing me what to do told me I can do the process myself. Because I tried to follow her unselfish advice my phones are not correct. From day one since I decided to switch carriers it’s been a nightmare. Thinking of just staying where I was. But that store definitely needs good customer service. If ur not willing to work then stay home
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March 2023 by Margarita Gomez
Tourvosia was Amazing!!!She not only helped me with my new phone but also transferred everything from my old phone which took her to stay a lot longer past her time. She did this with no problem. The best customer service ever!! Thank you!She deserves a raise!!! 5 star experience!
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March 2023 by Pattie Hart
DO NOT go to this location. Rude, ignorant, subpar and deeply incompetent customer service. Not to mention sitting in store for an hour and a half waiting for what was said to be a simple phone number change and the sales associate was chewing and biting her fake nails off while touching my phone. I was repulsed. Charelle, the store manager, needs additional training on the meaning of customer satisfaction. A regional manager is needed to step in here and do some house work. These kids don't care abut customer satisfaction or helpful customer service they only care about making a sale.
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March 2023 by Julie McCarter
Came in for new phones for me and my mother and was assisted by tourvosia and I must Say she was an absolute pleasure to work with ..highly recommended!
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February 2023 by Jeff Bella
I Came in for a sim card change ended up leaving with 3 phone upgrades Tourvosia sold me on The New Galaxy A13 and even Got them All set up and ready to go ..What an Awesome Visit !
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February 2023 by Ieshia Harris
Came In for a phone for my son ended up leaving with brand new phones for the whole family! We were helped by a nice young woman named Tourvosia she was a pleasure!