Walgreens offers a range of services including prescription refills, health and beauty product shopping, and photo printing. The pharmacy has convenient hours, opening early on weekdays and staying open into the evening, with shorter hours on weekends. Customers generally find the store to be clean and bright, with friendly and helpful staff, especially in the pharmacy department. Pharmacists are praised for their kindness and professionalism, with one recent positive experience highlighting a staff member who administered flu and Covid injections beautifully and was recognized as a valuable asset. However, there are concerns about the consistency and accuracy of pharmacy services. Some customers report frequent mistakes, such as incorrect medication quantities, wrong prescriptions, and billing issues. One customer shared frustrations over unexpected high charges due to the pharmacy giving a three-month supply without prior notice, despite expecting a lower cost. Several reviews mention that Walgreens sometimes fails to run prescriptions through the customer's prescription card or GoodRx, leading to unnecessary expenses and delays. Customers advise calling ahead to confirm store hours, check prices, and ensure prescriptions are correct before visiting. Service quality varies among employees, with some staff members not following proper procedures or being unaware of patients' rights to refuse prescriptions. Customers suggest asking for the pharmacy manager if issues arise, as managers like Vanessa are helpful in resolving problems. Despite some staff shortcomings, Walgreens is seen as a place where patients can get prescriptions filled, but shoppers are advised to double-check everything—prices, quantities, and prescriptions—to avoid mistakes and ensure they receive the best service.
I love Walgreens very nice people. I know you can't please everyone. Thanks for providing great customer service.
October 2023
Great Experience working with Patrice in the pharmacy department today: 10/11/23. She administered our Flu and Covid injections beautifully. Patrice is a great asset to your company. She deserves a raise!!! Roselyn and Dorothy.
August 2022
The Pharmacists are very friendly and nice. The workers are very helpful and polite. This store is very clean and bright.
