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March 2024 by josh puckett
Passport services are non-existent
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March 2024 by Ann Lewis-Liu
Terrible service which just validates the stereotype of USPS employees that they have nothing to care about in their life so they refuse to do anything to help with customers. The worst USPS I have been to. Would give the lady here 0 star if there was a zero star option. Terrible attitude and unprofessional service. You can just quit if you hate the job. It seems all the terrible reviews are about the same woman. Shame.
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February 2024 by Dennis stratton
Today 2/14/24 went in this morning lady had a attitude in her voice. I asked her if she would tape my little box I was shipping out and she said we can't tape.tour box you have to buy our tape or leave and tape it yourself and come back.like two strips of tape.is all it needed. Never going back what a terrible experience.
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December 2023 by Jane Stipp
Always get good polite service at this post office. They do always seem to be doing the best they can with what they have to work with.
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December 2023 by CP
The young kid at this location is very lazy and refuses to do anything unless he absolutely has to do it.The lady that works on this location on the other hand will go out of her way, smiles and is very helpful.The young kid with the mop top hairdo and the little boy facial hair needs to be fired. He definitely brings low-skilled McDonalds worker energy to this location.Looking at the comments there seems to be a pattern of a certain employee doing anything to get out of providing passport services.
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December 2023 by Dekoyta Clark
Lost my package. Said they would "redeliver" because a postal worker just biffed their shift with my stuff, and it's been a week since. No answer from support services and still no package or refund.
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July 2023 by M H.
took legal documents to be mailed to Greenwood SmithValley post office instead of having carrier pickup. Never arrived to Social Security.....Just lost, never received, never returned!!!
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June 2023 by Tina W.
my kids live in new whiteland in and greenwood in i just sent my grandaughter a birthday card on thursday .it is tuesday why hasnt it been delivered yet? our mailman up here our woman mail carrier said it should have been delivered im in richmond indiana it doesnt take 3 days to get from here to there ? what?what? your problem .you need to get with it . complaint. I AM TINA L. WILDE AND THE CARD IS FOR ALENA WILDE.
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June 2023 by Tamim Delwar
Just needed to send a mail with a tracking number,person infront desk didn't even let me talk before dismissing me and sending me on a wild goose chase with just a point of a finger at some envelopes and box's. I don't normally physically mail things out so this was very annoying. Moreover, what I actually needed was accomplished within seconds by 2nd receptionist that helped me out. What was 2 seconds costed me several minutes of filling out wrong forms and whatnot. In short, I understand you are busy but it saves everyone time if you just take a second to listen first and then guide second.
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May 2023 by Lori Mansfield
Depends on who you get. The one lady is rude and I think she's training the younger guy to be rude as well. Today they told me they don't print first class labels and made me buy a envelope. I did and they printed a label and put it on the envelope they made me buy. The label they don't print would've fit perfectly on the box I brought. There are a couple other people who are super helpful though. They help with everything, including not making me spend unnecessary money.
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April 2023 by parminder kaur
Dirty passport service, my appointment was 2.15 pm I arrive 2pm. I was in the lane nobody come out intill 2.30, when come out and said you don't have scheduled, I show him confirmation, oh no you have checked in first on the counter,need to reschedule.
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April 2023 by Arun J
USPS is not able to track my certified mail. It doesn't appear on their system. Worst service ever at this location. The supervisor just dismissed instead of trying to assist me locate the certified mail package I sent.
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March 2023 by Engi89
Quick and fast. Lady helped me with sending package. Just a little free tape. Make sure to write the addresses before you come in.
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March 2023 by Teresa Tzaferis
George was Unhelpful, unfriendly, and unwilling to complete passport application even though there was no wait in line and we arrived hour and half before close time. He said we needed an appointment but the USPS online appt system doesn’t work.
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January 2023 by Scott Boocher
Very slow and lazy been waiting on a package since Dec 6th that was for Christmas no one will answer the phone or call me back!