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April 2024 by Brittany Copeland
Got my screen fixed at this location by a woman named, Brittney on March 11th 2024. I explained to her another place I had went to, the screens have failed. Both have popped out from the corner. She told me if my screen breaks within 30 days they would replace it for free but after the first time, If it broke again within 30 days I’d have to pay full price. Well, lo and behold my child dropped my phone at the eclipse event we were at and the corner, the same corner that has cracked now 4 times, has cracked again. I called and the guy said, they won’t honor her word, she no longer works there. She is now at the Avon location. This place has fixed 4 of our phones/tablets. Have gotten hundreds of dollars from me. I’ve never had an issue with anything besides this phone and it’s the same corner I’ve had issues with. But now they don’t want to honor an employees word because she “no longer works at that location” shady people and I will take my money and business else where.
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April 2024 by Nehemias Marin
I'm so happy for the fixes they my phone
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April 2024 by Ashley Smith
Thank you, David, for the quick fix today! Awesome service!
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April 2024 by Jeff Dickey
Doc was awesome! Did a great job fixing my phone!! Thank you!!
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April 2024 by GARCIA FAMILY
Great service
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April 2024 by Mary Burgess
Dave was excellent!!! He cleaned some debris from my phone and now it can charge. He was very nice and informative. I would recommend everyone to come here and get their phone fixed ??
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April 2024 by Cameron Stevens
Best Ubreakifix I have ever had the pleasure of working with! Thank you guys!
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April 2024 by Maggie Smith
Fixed alittle faster than the time estimated. Incredibly nice. Fixed beautifully. Even went above & beyond to help me figure out my galaxy watch! Thank you guys!
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March 2024 by Alysha Oxendine
They were $60 cheaper than another phone repair store. I've never had a phone fixed before, but they seemed to do great! After my puppy chewed my brand new phone I thought it was a goner, but they were able to replace the screen, good as new!
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March 2024 by Terry Stinson
The only complaint that I have is how long it took to complete the service. I went in on Friday afternoon and was told I had to wait till Tuesday the next week so that parts can come be ordered and delivered. Was told that a work order was made for me and reservation was arranged , Was told to bring the phone in before noon and it would take a couple of hours. Upon arriving at the store around 11:45 a.m. on Tuesday was said that the parts are not yet arrived. That it should arrive at any time. And then the technician stated that he had other screens in the back that was reserved for someone else that he was expecting to come in but had not arrived yet. So that tells me that upon coming into the store on Friday that he had the parts there on site to fix my phone which could have been done on Saturday or even on Monday. I do not understand why a reservation was made for someone prior to Friday that was not supposed to be there till Tuesday why would that technician hold the supplies they needed to fix my phone for someone on a reservation except for 4 days out? I feel like I was there on Friday you had Parts on site they could have been used to fix my phone in a more promptly time and manner than what I was given. I would understand it if the parts were reserved for another client and that client would be taken care of on Friday Saturday or Monday instead there was scheduled for Tuesday the day that they get their shipment of new supplies. I should not have had to wait three and a half days to have my device fixed the parts that you already had in store. So the technician went ahead by noon on Tuesday and used that other client's part to fix my phone because they had not arrived yet. This is my main complaint other than the fact that after they had the parts or decided to use the parts they already had I still had to wait 5 hours to have my phone fixed and all it was was a screen replacement for a Samsung Galaxy s23 Ultra. You say that it should take around 2 hours for the majority of the fixes you guys perform. And with it being a little bit more sophisticated being it was an s23 Ultra I could understand if it took the whole 2 hours and maybe another hour but not five. I myself who knows how to do this does not do it on a daily basis like your quote trained unquote technicians do. Only difference is I and not as equipped and have the supplies on hand as you guys do which is why I was there in the first place but given the tools and the screen to fix it with, I could have sat down and completed that task a lot faster in 5 hours. And I seen at least four technicians on site that day. Sitting in the lobby I heard more of a chit chat and gossiping going on that I heard any work being done. However the work that was done more than exceeds my expectations screen works fine the phone does not overheat etc etc . This is the reason why you did not get five stars . And because my work order was put on a back burner for for a post-dated work order for another client. It was because of the quality of the work and the friendliness of your staff you got any stars. Thank you you have a nice day.Sincerely,T. STINSON
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March 2024 by Jericha Branham
Doc was absolutely AMAZING!! He knew exactly what my phone needed to be done when everybody else I went to tried to charge me an arm and leg!! Was maybe there 20 mins and he problem solved my phone! Amazing guys! Good work!!
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March 2024 by Donald Owens
Interesting that the company is an Asurion company and melds with my Service Provider.
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November 2023 by Christina Stewart
They came to my house and repaired my phone in my driveway! How much easier could it be? Even if you don't have insurance on your android, they have the cheapest repairs than any place I looked. Most places wanted $100 to $200 more! Plus, they specialize in Androids!
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November 2023 by Willowood Apartments Columbus Indiana
Took my husband’s Samsung phone to get fixed. It wasn’t charging, the young lady took it back cleaned it out. Good as new charging as should now. Thanks so much Definitely recommend
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November 2023 by Jared Crawford
Broke my phone screen Sunday night and made an appointment online for Monday morning. Easy!Brittany was amazing. Not only was she happy to greet me, she took the time to be transparent and explain to me upfront before anything that she could not guarantee me the work on my phone could be completed same day. I was ok with that. Fortunately, about 90 minutes later I was informed the repair was done. Needless to say I was beyond thrilled. I would have been ok without my phone for a day, but being notified up front that may not be possible and then being able to get it back much much quicker made for an awesome day. Brittany was also pleasant to talk to. I will defiantly be back should I require a repair and I hope Brittany is there.