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May 2024 by Jim Sremanak
Randy was absolutely fantastic and fixed my vacuum in no time! If you have any issue with an older vacuum make sure you stop and see Randy!
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April 2024 by Naz Salman
My vacuum for work was fixed in 5 min and was only 5.34
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April 2024 by Brooklyn Navarre
Took in an embroidery machine to get some help with. Got excellent help with not only fixing the problem, but got some pointers and good advice on how to better work with my machine. Will recommend these guys all day long.
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March 2024 by TJ Braddock
Absolutely the best vacuum store. Every time I've been in it's been a great experience. Went in to get a belt for my Kirby and also needed to replace the tube inside. Dealt with Randy and he was great. Got the part that I needed and was able to get my vacuum up and running again. Highly recommend.
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March 2024 by Jeanette Farmer
Excellent service. Will be a repeat customer!
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March 2024 by Debbie Hines
I took my machine in for repairs. It took forever for them to get back they were wanting on a piece formy machine. Then I went to use my sewing machine. I was able to use it once, and i then it was messed up again. For the amount of money that I paid, it should not had broke after one use.
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December 2023 by Theresa Wilson
Randy and Austin were both very helpful and knowledgeable. I had other Miele products (dishwasher, a smaller vacuum, and a washing machine) so I read about their larger Miele vacuums on their website and bought a C3 level vacuum. As they say, the suction is much better than uprights, the HEPA filter, filters out the finer dust from the exhaust, not just the bag. The warranty is 5/10 years. They know what they are talking about. High end yes, but it is cheaper in the end because you don't have problems with them, the warranty is excellent, and the machine itself will last a very long time.
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October 2023 by Jay Emrich
Please note that this is not an authorized Singer warranty or repair location. They disassembled my Singer machine, were unable to reassemble it, and returned it to me in pieces. To their credit, they did return my money. They also contract out the repair work and do not take responsibility for what the repair shop does. If you have an issue, they will not advocate for you, but will give you the shop contact information and leave you to fend for yourself. The whole experience left me completely furious.
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October 2023 by Martha VanBuskirk
Dropped my machine off at Quilt Quarters to be serviced, didn't know that I could've dropped it off here. The machine was dropped off here after 3 weeks, no phone call that it was there, I just called this morning and was told it was there. When I picked it up, I asked why they had it for a week and didn't call. The guy stared at me and said they were too busy.
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September 2023 by Jay E.
Please note that this is not an authorized Singer warranty or repair location. They disassembled my Singer machine, were unable to reassemble it, and returned it to me in pieces. To their credit, they did return my money. They also contract out the repair work and do not take responsibility for what the repair shop does. If you have an issue, they will not advocate for you, but will give you the shop contact information and leave you to fend for yourself. The whole experience left me completely furious.
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September 2023 by Archit Shah
Fast and friendly service. I had my Bissell carpet cleaner belt replaced here and the gentleman did not charge me anything for the labor!
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July 2023 by Ed B.
Years ago, I bought a bagless vacuum cleaner from a big box store and it quit working after a few years. I decided to buy a cleaner with HEPA bags from this local, family-owned business. It worked great until a few weeks ago, shortly after I got it caught on some loose carpet. This particular model came with free annual tuneup and cleanings. I neglected to do this. I took it in, thinking it would take several days. The gentleman fixed a clog while I waited and replaced a belt. He also showed me how to replace a belt. He was very kind and helpful!I'm glad the repair did not take long. I'll take advantage of the annual checkups in the future! I also go here to buy replacement bags. I want to support this local business.
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April 2023 by Nanette Hagedorn
I stopped by with what I thought was a major issue today and Austin figured it out in about ten seconds. Fixed it and I was on my way! Impressive service and store. Highly recommend this store. Thank you Austin,Brett
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April 2023 by Nicole W.
My Dyson vacuum had a clog in the hose that I wasn't able to remove. I stopped by Sewing & Vacuum Authority to see if they could help get it working again. Randy & Austin took care of it on the spot and quickly located the clog (small plastic piece from a toy). I will be back for any future vacuum needs!
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March 2023 by Scott Lowe
I had 2 broken vacuums I brought in for repairs and within 2 minutes he had them both running like new. Extremely professional, friendly, and knowledgeable. Anything I ever need for a vacuum, this will be my first stop. Definitely recommend and will be letting all my friends and family know about this place!!
