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June 2024 by Laura Rexing
They were very willing to help. Decent size store
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May 2024 by Christen Bailey
This is the best Sephora! They have the nicest staff - thank you again Avery!!
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April 2024 by William Smither
Did not visit
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April 2024 by kevin hoovler
Took my granddaughter here and she seemed to find everything she needed. Staff seemed distracted.
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March 2024 by Whitney Potts
Kept following me and my daughter and asking if I needed anything like every min LET ME SHOP but I didn't buy anything for that reason.
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January 2024 by Carlton
I'm terrified of getting my own makeup since I'm not really familiar with it but I needed some foundation for an event so I stopped over at this location. Avri helped me find some awesome foundation that worked for my skin tone. I really liked how nonjudgemental and friendly she was. Thank you!
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January 2024 by B. Peak
The ladies that worked at 3:15 on Thursday 1/4....im.not really sure why other then to stand and chit chat with one another. I could remember the brand I was looking for, they couldn't look it up. They then said you didn't carry the product I was looking for. Actually described it to a T but the one I finally got to help me said there is nothing like that here. I found it. But it wasn't stocked. Just really unhelpful and disappointing. The other ladies I have been helped with were great. Not these two.
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January 2024 by Jacqueline Brackens
I stopped by the Sephora in Kohl’s in Greenwood to pick up a last minute gift. The unexpected and very appreciated gift I did find was the gift of excellent customer service. The sales rep, Natalie, was kind, energetic, and very knowledgeable of the products. She greeted EVERY customer with a smile, positivity, and high energy. She went over and beyond assisting me with my purchase. Her manager, Jordan, also assisted me with the same high energy, and superior customer service. This was a very refreshing experience.
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December 2023 by Jannet Valladolid
I went about 2 or 3 weeks ago I asked for someone who spoke Spanish I found her but she didn't want to help me she sent me to someone who spoke only English and I bought a product I wanted to buy more but the one who spoke Spanish didn't want to help me so I didn't buy any more
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December 2023 by Pamela Sparks
Never went in here just turned around here
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November 2023 by Ebo Knee
This Sephora has the best customer service of all the locations in Indy, the staff is helpful and attentive. The leader today helped me with an exchange of a fragrance and it honestly made my day! Thanks again!
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November 2023 by lily knierim
Thank you to the lady who helped me when my card wasn’t working! She also gave me a 10 percent discount! Thank you!!!
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November 2023 by Jenny McCullough
Awful customer service. Went in there Wednesday night to purchase new makeup for myself and my girlfriend. I usually go somewhere else up the street that I get great service at. I planned to spend a good amount of money Wednesday night, but when the young male manager acted as if he didn't have time for me or my purchase I decided not to spend my money here. I know my one purchase won't hurt this company, but I'm sure his attitude hurt his nightly sales as I had planned to purchase around $1000. I suggest sephora talk with this man, because the way he spoke to his employees around me as if they were less than he was is just atrocious. The other associates seemed nice, but it was a pretty toxic experience thanks to the manager.
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October 2023 by Ronda Shepersky
Awesome service by Amy, I had a low budget and needed some quality inexpensive skincare. Amy was able to assist me with her expertise and knowledge in getting me the best product within my budget. She was very thorough in matching my specific needs and knew what products worked and prices! She was very patient with all my questions and provided superior customer service. Awesome Sephora shopping experience due to Amy! Thanks!!
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June 2023 by Amber Van Gerpen
I only shop here for the perfume