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August 2024 by Amie
Didn't fix problem
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April 2024 by Daniel McKenzie (Humble)
Best phone I ever got was from them
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March 2024 by Daniel McKenzie
Best phone I ever got was from them
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November 2023 by Donnie Jordan
Best deal in wireless! I needed a new phone and with my service I had to pay full price. So I went to metro and received amazing service from Estefani! She gave me a discount on my screen protector and case and also helped set up my email! She is the best! I got the phone I wanted for free! The Samsung A54 5g a $500 phone! Plus the data speeds are excellent! Thanks Estefani!!!
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October 2023 by Vanilla Booker
This place sucks. They never have knowledge of the current specials and like to add insurance to your account without your permission. Go to a different store!
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September 2023 by Kimberly Mayo
The person worked hard to do what the person was wanting to do.
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July 2023 by K.G.sr. Lawson
100% great customer service thank you Ashley and Blanca for your help great person
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June 2023 by joanna shields
The store manger was great with my new upcharge and moving all my stuff over to my new phone
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June 2023 by Charles Bunch
Ashley was great with my upgrade with the right kind of phone I need.
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December 2022 by Ruby Little
I'm very thankful for kalie and her kindness. She always helps me when I go in. She also helped me get a tablet and lower my monthly bill.
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November 2022 by Heidi May Hicks
Employee was awesome! Super helpful and I got the phone I wanted!
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October 2022 by Indea Mccombs
Sometimes getting a phone can be a hassle other times it can be stressful. Customer Service training should include body language skills. It would greatly help those in need of a phone for whatever reason. I did get what I needed, but I left feeling unappreciated as a long term customer I didn't hesitate to smile and try to hold a valid conversation. However, the rep was not interested in much they just looked miserably sad and I felt ? they weren't happy which changed my mood as well.
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October 2022 by Greg Townsend
I don't know who works at these stores but they can never show up on time for someone to pay a phone Bill.we have job also to get to..
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September 2022 by Andrew Mason
I don't know why these people who work there are not helpful, been a customer for 2 years looking for an upgrade but don't have 400.00 to put down on a phone. Juan and John both was so discouraging on using the third party system where you pay off your new phone month to month. This should be encouraging and helpful for people that don't have that kind of money to put down on a new phone. Don't call the customer service line they are not helpful at all. They want you to go in the store and talk to someone and that's what I did and got nowhere. Thanks for nothing!
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July 2022 by Aaron Gallagher
Extremely helpful
