Kroger is a renowned grocery store chain that offers a wide array of quality food and household products. Customers are impressed by the store's cleanliness, organization, and extensive product selection, which includes fresh produce, meats, seafood, dairy, and a variety of organic options. The store's layout is well-designed, making it easy for shoppers to navigate and locate the items they need. The staff is generally friendly and helpful, providing assistance to customers and answering their questions. Customers appreciate the efficient checkout process, which includes both attentive cashiers and convenient self-checkout options. However, some have noted occasional instances of long checkout lines, which can be a minor inconvenience. One notable aspect of Kroger's customer service is its commitment to honesty. The store has been praised for its responsiveness in returning lost items to their rightful owners, demonstrating a commendable level of integrity. While the overall shopping experience at Kroger is positive, there have been isolated incidents where the customer service has fallen short. For example, some customers have reported encountering rude or unhelpful employees, particularly in the deli department, which can detract from the otherwise pleasant experience. Overall, Kroger is a reliable grocery store that provides a wide range of quality products, a clean and organized environment, and generally good customer service. With its convenient locations and efficient operations, Kroger remains a popular choice for many shoppers.
I shop regularly at this Kroger, both in-store and pickup. I do not have any big complaints. The staff are kind, the store is kept clean, and the curbside pickup folks are quick to bring out my order. If you use coupons and shop their sales, you can get good deals.
October 2024
No fried chicken yet again on a sunday afternoon. I used to fry the chicken at the merdian parke dr kroger when i was younger and i would have never ran out at this time on a weekend. Your standards have fallen and its sad.
August 2024
It looks like the only store I can go for my beef oxtails.
