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March 2024 by Kurtis Cummings
Not really sure what all these negative reviews are about, I just called and let them know that I’ll be in Friday to pick up my truck that was involved in an accident in Greenwood, the lady on the phone was incredibly kind and explained everything that I needed to bring with me - proof of registration, drivers license, declarations page from my insurance showing full coverage insurance & claim number - Will follow up if I have any problems Friday, but I’m not expecting it
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March 2024 by Bexania Membreño
Terrible services and crazy prices and bad service they don't treat customers well ☹️
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March 2024 by PixieDancer
This is the place that told me they don't unlock cars after dark, so... if you get locked out of your car make sure it's during because after dark you're S.O.L.
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March 2024 by Buyer FYI
They will do everything they can to not let you have your vehicle. Will also ask for more documents than they will mention on the phone.
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March 2024 by Zafar
I will not explain you why, you just deserve it
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March 2024 by Azizjon Nurmukhamedov
worst towing ever. 0 communication. can't even get my personal belongings out of my truck. Lady on the phone is insane. she is totally out of her mind. Doesn't know how to talk to customers
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March 2024 by John George
This pace is a NIGHTMARE! They are a flat out NUTS! Not allowing taking personal stuff! Charging ridiculous fees! Rudeness and Unprofessionalism is just a start. They changing their word on the spot! Fabricating reasons not to give you your car or your personal belongings just to drag the cost of the bogus STORAGE fees to the sky high limits!!!I wish they go out of Business because they definitely deserve it!
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January 2024 by Joey Martin
Very rude from the old lady… she was very controlling and won’t let me get the register to show proof to her. She and the old man couldn’t even find my registration yet I told them where to get it. I had to pay 300$ for a day yet thanks to that mean greenwood police officer who won’t let me talk to aaa because I would have to take it to my personal shop to fix it. What a greenwood community welcoming lol
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September 2023 by Chris Schuldt
Called the dispatch after my truck was taken their. They told me what to bring. Walked me out to my truck everything was inside got loaded up and left. Bring the right paperwork and it makes life easy for everyoneService: Local hauling
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August 2023 by Brandon Drayton
By far, the most corrupt Wrecker I've ever encountered. Our vehicle was towed there. We came the EXACT SAME DAY to recover it. We provided every single piece of verification information they requested, although it was beyond obsurd, and they still held our vehicle simply to steal storage fees. They "required" a lease agreement, and a notarized statement from the lease company to verify it was our vehicle... when we provided that info, they then insisted that it was tampered with our of nowhere! Worst company ever.Service: Car towing
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May 2023 by J May
One of the drivers helped himself to a nice set of Coach sunglasses. They said they didn't take them because they have cameras. No, you don't have cameras on the side of the road inside other people's vehicles, you have them in your lot we know. Then they threw up this theory that maybe the cops stole them...right. The police seem to be your bread and butter, not very wise to try to blame them. It's just lip service anyway, tow companies are never held accountable for anything.Service: Car towing
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April 2023 by Meagan Miller
So a friends car was impounded here which is fine however you definitely think the customer service would be better sinceit’sGreenwood hthat NOT THE CASE AT ALL! Extremely rude people from the time you walk in to the building & leaving. There is no need to be so rude and act better cuz our car was towed in. We don’t have a problem with paying for our service to get our car out of tow! I just feel the older lady and her son should treat others how they want to be treated! This is definitely not the case. Every business always has some kind of bad review but NOT all bad reviews unless you are just absolutely horrible at your job & customer service is the first thing ppl look for when they walk into the door of any business!! Please take a look in the mirror & know your NOT ANY DIFFERENT THEN ANY OF US THAT WROTE A REVIEW!!! Greenwood needs a new wrecker service!! The website says they are open till 6pm when asked the ladies response was we close at 5pm cuz we wanna go home too. Definitely not how you talk to customers we
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January 2023 by Stephanie Schlenz
Horrible place. Complete robbery!! Dotn get in a wreck where they come to tow. You have to pay $500 to get your own stuff out of your car. Life is hard enough and they prey on people going through hard times. Especially after an accident they didn't ask to be inService: Car towing
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January 2023 by Emily Springer
The operator said that they worked for AAA while speaking to my child on the phone they took her debit card information I got to the scene the wrecker got to the scene then we are informed that it’s going to cost around $300 for a 3 mile tow and that they are not affiliated with AAA I kept speaking to customer service reps that I could not understand that would not help, that “canceled” the tow (which still showed up), but still made my child pay $125 because they did not tell her that they were not AAA nor were they affiliated with AAA. I did speak with a man and a woman on the phone that I could understand however, both were very rude. Neither one helped one of them said that AAA would pay her back for the tow which is not true very dissatisfied that they are going to take $125 from my minor child right before Christmas. bravo
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November 2022 by Roger Lankerd
These lowlifes would steal from their own mothers to make a buck. They stole my personal items from my vehicle in 2020, now they want 2k. I was going to leave it alone, but the audacity to think they're getting paid a dime after stealing all my documents and personal belongings is insane. IMPD, Attorney General, and my lawyers will now be getting involved to shut this thieving operation down.
