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November 2023 by Robert Freeman
Short staff on black Friday resulted in long wait time.Staff that was present was highly professional and worked hard to get everybody through the process.
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November 2023 by John Studer
Employees were not happy, the nurse that brought me back for the sample was very quiet, couldn’t hear a word she said to me, and obviously didn’t want to be there. Waited for almost 20 minutes when no one else was in the waiting room, no sense of urgency whatsoever, wasn’t a professional environment.
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November 2023 by Michael Darby
The purpose of my visit to Concentra Urgent Care was for preemployment screening. The establishment was inviting, cheerful, and as one would hope, very clean and sanitary. At roughly 4pm they were moderately busy, yet my wait time was minimal and the staff that I encountered were very professional. I was in and out in about 30 minutes. I would definitely use their services for future care and I would recommend them to friends and family.
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November 2023 by Ana Garcia
If i could rate a 0 i would. Everytime i come it seems like nobody knows that i have an appointment or what im there for. I'm only coming because last month i got injured by a dog and my employer asked me to come here for workers compensation. But it just seems like no one can do their job. Do better.
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November 2023 by Eric Shannon
I believe the young lady name was Nae. She was polite, Great customer service and efficient. She made my visit seamless and appreciate her and my experience with Concentra…
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November 2023 by JERRY Doddridge
It took two hours for a simple urinalysis testThere seemed to be a lot of personal standing aroundI seen two ladies go up and demand for the urinalysis they were it a lot pain waiting for there testOnce I was take back the nurse that assisted me was very professional and polite.
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November 2023 by Lisa Ferguson
Everyone was kind and helpful with my injury. There were snacks and waters for everyone waiting which was appreciated. The office was nice and clean.
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November 2023 by Diddy Trucker
Staff was very unfriendly. Not exactly sure how the mistake happened but I ended up having to do to your analysis because the staff didn't know the proper procedures and or paperwork.
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November 2023 by Sydrick Sinclair
Nay is a beautiful person great personality and energy, and handles her job very professionally and one of the best if not the best worker at the job.she should be appreciated.
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November 2023 by David Auer
Staff were friendly and attentive. I went for a DOT physical. There was only one doctor and I had to wait about 40 minutes. When the doctor finally came in the exam room, he was very apologetic about me having to wait so long. Everyone was friendly and courteous even for being under staffed and a busy Friday morning. Will definitely go here again.
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November 2023 by Ricky Quarles
I was there at 2pm to take a random drug test. I waited and waited and waited and waited. Watching people that arrived after me over and over and over again being taken care of. I even witnessed a lady and older gentleman walk in an straight back in the examination room. Finally my name was called. Went through the procedure and left at around 4:30pm. I was told that they were short staffed on that day. I will never go to that location ever again.A procedure took 30 minutes but could've taken 15 minutes was unsatisfactory.
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November 2023 by Rudy Marshall
Was treated very unfairly I waited for almost an hour and a half before being seen five people skipped me I had to use the restroom very badly prior to doing my drug test and I couldn't hold it my kidneys started hurting so then I went back spoke to another part of staff member Mark was his name and he stand there and just looked at me so I had to wait another 10 minutes before I went back to be seen I drink a lot of water and started to proceed with my drug test? All I can say is I had a horrible experience they need better staff???
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November 2023 by Jeffrey Brown
Staff was very polite upon check in. Medical staff was knowledgeable and made you feel welcome. They each took time to explain all procedures, so you have a thorough understanding of what’s happening.
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October 2023 by Michael Schoppenhorst
Mike, the technician who took care of me, was kind, humorous, and empathetic to my situation. He was also very conscientious about getting my test paperwork corrected, as the procedure had recently been changed and he noticed that my check-in form was incorrect. He took the time to correct the mistake so as to avoid me having a problem later. I was and am still appreciative of his effort.
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October 2023 by Ethan Mattox
Went in on a Tuesday at 2:00 pm for my scheduled drug test. Took the people there 3 hours in total to get my drug test completed....absolutely ridiculous!!??The doctor and staff were very nice though, definitely quality people. The wait times are a problem though. Definitely don't come in at 2:00 like me ?
