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December 2023 by Matt Spicuzza
Waited 4 hrs for 4 tires and alignment when no one was ahead of me. My car was on the lift within 10 minutes and the then nothing happened. Once my wheels were mounted I was told it would be 30-40 minutes for the alignment machine to work. This took 1hr 40 minutes. My steering wheel was still off so I called another location. They put my vehicle on their machine and it was completely out of alignment still. unfortunately for us who live close, a little birdie at the other location told me that Greenwood is known for terrible service and they have to fix a lot of their mistakes. Skip the hassle and visit another location.
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November 2023 by MaryBeth Heitzman
I really appreciate honesty, and sometimes feel I am taken advantage of. Not here! These guys were completely honest with me, fixed my Jeep, and gave me options for future service work! I'm about to get my new set of tires, definitely from these guys!!!
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November 2023 by Brandon Harrison
I would recommend this big o for all your needs. They do a really good job.
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October 2023 by Chris Hall
GM Joey bond !!! Heck of guy and huge help!! Have never bought a set of 4 brand NEW tires! What an experience. Also the hook up with oil change, break flush and wheel alignment! The lobby is welcoming and the staff is very friendly. Quick and efficient. Strongly recommend and will be returning
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October 2023 by Anna Carver
Joey Bond was so helpful feels like family! Saved me when I needed affordable new tires. Friendly service highly recommend
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October 2023 by Brandon Chastain
Joe Bond was phenomenal and made our experience. These guys are a full out out automotive repair facility with the same warranty and a fraction of their prices. Come see these guys for all your vehicle needs and wants.
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August 2023 by James C. Smith
Even short staffed they were more than accommodating and knowledgeable. Thanks no more tire light to bother my wife.
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August 2023 by Tolik Kunkle
Don’t go to this place they will not do the repair right, go to car-x, they fire people for no reason and sell jobs that is not needed , my brother workd there and they told him to do a rear diff flush on a front wheel drive car. They will not do the flush or replace your oil filter,
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August 2023 by Nancy Ladd
Great deal on tires and the guys in the shop were quick and efficient ! I’ll definitely be back
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July 2023 by val schlenz
Cole and Jose helped me out quickly in a moment of need! In the middle of moving and I got a nail in my tire I pulled in and they where quick to take a look and get my tire repaired. Very friendly and fast service. I'm so appreciative.
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July 2023 by Donetta Dowell
I went into Big O Tires to get my tires rotated. Had a coupon for free tire rotation and thought that I would have to purchase something to get it done for free. However that was not the case and Cole was very nice and I had questions about the oil changing service they provide and he explained it all to me. He was very polite and informative about their services. I will be using their shop in the future and will be highly recommending family and friends to use their shop.Great team and keep up the good work!
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July 2023 by Kimberly Luhman
Was very pleased with the work I needed for replacement of my rear tires sensors.Manager explained cost of this work, very fair cost, and proceeded with repairs.I would recommend this store in the Greenwood IN area.
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July 2023 by Lucas Lykins
I took my vehicle to this Big O Tires location on 5/18/2023. An employee wrecked it and messed up the bumper and tail light. Big O stated they would fix it because they caused the damage while it was in their possession. Fair enough. Accidents happen.I provided them with a quote from my body shop on 6/2/2023 and they were supposed to approve the repair. It's been over a month since the incident and three weeks since I provided the quote but they still will not give me the approval to proceed with the repair. I've followed up numerous times. They can't decide if they are going to pay for it out of pocket or turn it into their insurance (the owner cannot decide apparently). Well, it's been too long so here is the review. These are the facts.I would not recommend doing business with this Big O location. This is my first time using this store. I've always had good experiences with other Big O locations but they are individually owned so use this one at your own risk.EDIT: 7/7/2023 - I posted this two weeks ago and have been dealing with Big O's National Customer Relations Department. They escalated it to another District Manager on 06/30/2023 who had 48 business hours to call me back. That was 7 calendar days ago and no response.
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July 2023 by Nicholas Garrett
Misha and Joe were very helpful, and polite. This is the first time I've ever "google rated" anything before. Probably will be the last, but Joe asked me to, and I was so impressed by this outfit, I felt inclined to go ahead and leave them a good review.
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July 2023 by Erik Hackett
The manager went above and beyond to get what I needed done with my tire issue. Strongly recommend everyone to come here for any tire issues. Also good coffee lol
