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October 2023 by Ren Fuyumi (Fox)
At the time I felt WM Auto did a really good job helping me out. Even after my hybrid's AC went out within one month. Even when the breaks were going out at 3. I tried hard to keep up with the payments until the very end where I faltered on the last few payments as my financial situation coupled with maintenance broke me financially. The car managed to make it to Oregon where I found out that the car is largely only serviceable by Toyota Dealers. Farther more when I asked the folks who looked into the car (Upon telling my history with the car) looked like had had a lot of pre-existing conditions beyond even me having the car. By the end I feel I received a lemon and I sacrificed a lot for that car.My current Legal Name is now Ren Fuyumi.Dead naming me an calling my new LEGAL name quote "bogus" is not very professional at all.Thank you.
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September 2023 by Jaden Phillips
I had an excellent purchasing experience here. At the time I was a first time buyer, so my credit wasn’t the best. Even with those factors, I got the vehicle I wanted. Have put 13,000 miles on it since purchase 7 months ago with absolutely no issue, and any questions I had were answered honestly and transparently. Knowledgeable and considerate people all in all. No annoying or pushy sales people either. I will absolutely recommend these guys to anyone looking for a great and reliable vehicle!
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May 2023 by Tamika Franklin
I have had my 2011 Honda Odyssey for a year and my warranty expired two weeks before my engine went out. I have been trying to reach the owner regarding trading my vehicle and haven’t gotten a call back nor a answer every time I call the call disconnects very poor service.I have two kids and we love our vehicle but it only lasted us a year and I can’t get anyone on the line to help this is hindering me and my kids we need our transportation.
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February 2023 by Derek Adams
Bought a used 2013 Dodge Durango here. Buying process was quick, enjoyable and painless. Gave me a good deal on my trade and a fantastic deal on the Durango. Excellent buying experience!
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October 2022 by Johnny B Good
West Main Auto Sales, y’all are awesome very professional, great group to work with. They are here for you! Couldn’t have asked for a better experience. Thanks again!
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May 2022 by Alex Byers
Couldn’t be happier with my new car! Thanks!
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April 2022 by Justice Carter
I was very happy and pleased with the vehicle we got from them. They were honest, blunt and answered every question I had about every vehicle on the lot that caught my attention but with my fiance and our kids they wanted to make sure that we was safe and had a reliable vehicle through-out time. I couldn't be any happier about coming to w. Main auto. If I needed another car I'd go straight back to them. I will indeed go back for another vehicle after we pay our other car off. They you guys very much for helping our family out and being honest. Looking forward to seeing you guys again
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March 2022 by Damon Cornelison
Let’s start this with I wish I would have went somewhere else. The car isn’t a bad car only main problem is a week later it started shaking real hard at 60 so will be putting it in the shop to see what’s going this week But that not the problem I have with them we made a deal and he was post to send a $500 check to me the next day it took 31 days to get the check . Same with the title and he didn’t pay the title fees also which I could swear that wasn’t apart of the deal now it will be about 1100 just to plate it now. So I would really suggest you just save your money and headache and shop elsewhere!!!
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March 2022 by Brenden Shelton
i went to test drive a vehicle and told them i would return in 1 hour to purchase. i call to confirm 20 minutes later and it was already sold. i was looking forward to buying the vehicle, except he made a cash offer right under my nose. very upset. not a very honest dealer.
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May 2021 by Ashlynd Clouse
At the end of February 2021 I went in to look at a 2012 Hyundai Sonata Hybrid that was a little above what I had to spend. I asked if they would take less and we agreed upon a price. The next day I had to drive back to pick up my old car and on the way the check engine light came on and had a code for crank shaft position sensor. I called West Main and told them the problem and by the time I got there they had already bought the part I needed. After having the part changed it runs perfectly! I absolutely love the car and the service was so great and everything was simple. I'd say I was in and out within an hour or so. They are very nice. I would definitely go back in the future.
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April 2021 by jaslynn luke
Great customer service! By far the best car lot i have went to.
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March 2021 by Toriano Jackson
Great customer service. Very good people took great care of us..
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February 2021 by Tracy Miller
After getting a reasonable deal, we felt, the transmission failed 3 weeks after purchase. Dealer states it appears to have been leaking for a while. Cost of repair: $5500.
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November 2020 by Ethan Mcnamara
I had purchased a Mercedes c250 from there lot cash,the engine blew up on me 20 days later.They refuse to rectify the situation. In a current small claims being filed.told me lies about the car, bait and switch, do not buy from the lot. I dont appreciate the lies in your response. He did not bring up anything about warranty as he was smiling counting my money. He said camshaft sensor not OEM. He told me personally (bragging)and his son joy ride these vehicles before they put them on the lot . And I didn't say anything to his employee except "are you in the business of selling bad cars". This man is a bad owner that doesn't care about selling quality vehicles. I am a victim of vehicle fraud because of this man. His only response should have been we will rectify your situation not more lies to cover his butt.
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November 2020 by Christopher Stipanuk
Buyers beware my son purchased a vehicle from there 3 weeks ago and the engine is blown
