-
February 2024 by Lance Mulett
I called looking for my agent, Kenny, who's a beast with an urgent matter. Emily Reshkin picked up and she was able to help me out instantly. She was so friendly and so helpful. Thank you, Emily!
-
January 2024 by Jada Page
Well , I learned the date that you make to start your insurance you better have the money and not be 1vdayblate
-
November 2023 by Moh Mallem
I start a new policy with this company today I'm so happy with very helpful in the office I want to say for the workers in the office thank you so much he's doing good service
-
October 2023 by Brittany Sully
Vicki Lingley is BY FAR THE BEST ALLSTATE EMPLOYEE I have ever had the pleasure of working with! She has the biggest heart and really cares about you and you know it! I am so blessed to have her as my agent and my bestie :p
-
August 2023 by Joseph Dinger
This place is amazing and the staff are great help. Id give 10 stars but 5 is the limmit
-
April 2023 by Ray Alte
The lady and the Greenfield office was extremely helpful I sure appreciated your help
-
March 2023 by KORE DYNA INC
Helped me to get broken windows at french lick home next to childhood home of Larry bird. Need lawyer. Ada.and injury lawyer asap.
-
March 2023 by Moe Wright
Very helpful with choosing the right plans.
-
March 2023 by Dewona Naylor Chamberlain
My Insurance guy. He's the best.
-
March 2023 by Kelly Woods
My insurance agent retired so my policy went to Mark Mercer. I sold a commercial building on March 18th. It was a nightmare getting my refund on that policy. It took 2 and a half MONTHS to get my refund check. Mark ended up sending my check TO THE BUILDING I SOLD! That is terrible! When I emailed Mark directly about this situation I asked him to respond to me himself. He would not do it! I do not want to do business with an agent who won't even directly speak to me nor do I want to trust my home/auto/camper/motorcycle to an agent who cannot even properly send me a check for $179. Then I emailed him again with my grievances and I never heard another word from him. He just chose not to respond to me at all. THIS IS TERRIBLE CUSTOMER SERVICE!
-
March 2023 by Karen Schaeffer
Very disappointed with customer service! After several emails and written letter practically begging for a call, I had to resort to looking for another agent.
-
March 2022 by Brenda Zander
Well I’ve been with Allstate for the past three years. They have put up with me quite a bit these last several months and I am very impressed I’ve never experienced the things that I’ve been helping but they’re just been wonderful and kind in before that they were professional responsive you can always get in touch with somebody if you need help. And you get to know everybody on a first basis. They offer all kinds of different insurance even financial..I also want to say after reading other peoples reviews, That that is one thing I have never spoken to Mercer he’s never reached out and it’s unusual for an agent I’ve always known my head guy department or whatever you want to call me….But the girls in his office do just fine and I’m sure that they talked amongst each other if there’s an issue.Also they have lowered my rates tremendously I’m really impressed with them I’ve never had an insurance agent drop my rates as much as they have in this past year!..Thank you!
-
March 2022 by rory Herbster
Given one star because cannot give less than that. Mercer has been my insurance agent going on 4 years and every time I ask to speak with him I am told he does not speak with customers, he has agents to handle that. I was just informed that one of my policies was written incorrectly and it was going to cost me more money because of their mistake. Mercer still will not speak to me. Would not recommend this agent to anyone.
-
March 2021 by David Vallangeon
Great service!
-
March 2021 by Paula stein
Nice customer service.nice people
