CVS offers a clean and well-stocked shopping environment that is rarely busy, making it easy for customers to use the self-checkout. However, the pharmacy has received mixed reviews. While the Minute Clinic is noted as a convenient service, the pharmacy can be challenging, with issues such as difficulty in reaching staff by phone and long wait times for prescription refills. Some customers have experienced rude behavior from pharmacy staff, which adds to the frustration. On a positive note, CVS carries a popular alcohol-free sleep aid that customers appreciate. Overall, while CVS provides a pleasant shopping experience, improvements in pharmacy service and staff interactions are needed.