Greenfield should be ashamed this CVS pharmacy exists! They are rude, sends messages that your script is ready when in deed it is not, supposed to be 24 hours but the drive thru closes frequently because they cannot staff appropriately. Most ridiculously ran pharmacy I have ever experienced!
October 2023
Total lack of customer service. When you call to get status, usually on hold for at least 30 minutes. Representative hangs up on you when you ask why it takes so long. Have contacted CVS Corporate. No response. If CVS has such a staffing shortage, they should close up.
September 2022
Incompetent, requested a prescription a day in advance, by their own record was supposed to be ready at 8pm on a Tuesday night, didn't go in until 5:30am Wednesday morning. I even called at midnight to ensure it would be ready, had to wait 30 minutes to pick up 1 prescription.