New Balance Granger provides great customer service and a helpful, knowledgeable staff. Representatives are extremely experienced in finding the right shoe using state of the art technology, including a standing foot scan and a step test. They are patient, kind, and professional, taking time to measure feet and bring specific options. The shoes themselves are constructed of high-quality materials and offer correct style and comfort specific to each foot. The fitting process is thorough, so visitors should plan to spend longer than usual. Customers report a great experience, highly recommend the store, and note that their feet are no longer in pain. Many plan to return for more.