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January 2024 by Jewel Brock
They have a lot of good products, but I was super disappointed in my customer service experience. It was my very first time at Ulta and I was excited to start taking better care of my skin and learning how to do my makeup even if I'm 32. When I asked for help with some makeup suggestions, the lady that came up to help me (she looked like a manager.. short dark brown hair that couldn't be longer than 3 inched and was curled with a curling iron, probably late 40's, wearing tons of makeup) acted like I was a huge inconvenience to her. She didn't ask me anything about my skin type and only gave me one suggestion on under eye concealer. she blotted some under my eye and said this should be fine. I explained that I can still see some dark bumpy skin and asked her if I should use a foundation underneath? If so, how should I layer it? She acted super irritated and said I just put foundation up to my eye and put the concealer on the rest of it. Then she started walking away. That was so vague! Then I said "Wait one more thing!" I want this tinted glow serum and don't know if I should use light or medium. I put one drop on each side of my forehead and I can't tell a difference. Without answering my question, she shamed me for putting a drop of product on my finger which I didn't know I wasn't allowed to do. She explained how she was going to have to damage the product out. I told her I would just buy both and I apologized. She looked at me absolutely disgusted and said, "You should go with the lighter one, but I really can't tell the difference and I'm not sure how that's possible because they are too completely different shades." But she said it in a way that made it sound like I put it on wrong. Still with a disgusted look on her face, she walked away. I tried to play it off but I was shaking. I felt like such a stranger and an outsider at that store. It made me feel super insecure and like I wasn't worth teaching. I will never go back.
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January 2024 by Addison Born
I had the best experience with Angela the stylist at the salon! She took me in short notice and she did amazing. She took her time and put so much effort into my hair. She lightened up my hair and it looks gorgeous! She is such a down to earth person who made me feel comfortable my entire experience. Thank you Angela :)
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December 2023 by Teresa Roose
Nice store
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December 2023 by Emily Sidwell
I felt like I was being targeted as a shoplifter. One employee followed me around, and even said something to his coworker that he was "watching". The coworker seemed confused and he said "I will tell you later" and looked straight at me. I spent over $100 in the store that day. I won't be back anytime soon.
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December 2023 by Crystal E
Love that you can book online! Every time I have visited the salon I have not been disappointed. Today was no exception. I asked for a balayage highlight and cut and Ashley delivered. I love the color and the cut is exactly how I like it. I left feeling pampered and so relaxed after a stressful work week. ❤️ Thank you, Ashley!
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December 2023 by Rebecca Tusing
Angela Tice Stylist was fantastic! Relaxing atmosphere, she totally put my anxiety at ease with the cut! I would recommend her five stars! My hair feels good and looks amazing! Thank you!!
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December 2023 by maelisa marie
Blonde door greeter for black friday (flower neck tattoo) is rude and annoying.
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November 2023 by Shmoop
I had Ashley do a balayage on my hair and she did amazing. She was very sweet and communicative.
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November 2023 by Rebecca Price
Angela was amazing was very helpful with explaining what she was doing. Definitely will go back.
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November 2023 by Nicole Orfin
Second time with Ashley. Perfect color again, this girl knows her stuff! Great haircut amd style too. Perfect experience
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November 2023 by Haley Wild
I got my hair done at the salon here at ulta and ANGLEA honey did what needed to be done. I loved the silk press that she did. Especially with my hair type I don’t normally take the risk because not everybody knows how to multicural hair!!!
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July 2023 by cora m
Staff were very kind and helpful!
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April 2023 by Robert Byars
Stores are always clean and well lit, staff is always super friendly. It's one of my favorite places.
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January 2023 by Sydney Spears
River did an awesome job on my hair!
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December 2022 by Corey S
I took my 5yr old to get her hair cut today. Honestly I felt out of place, being the only man in the entire store,I shouldn't have. Immediately I was helped, and the young lady that cut my daughters hair....awesome. Not only did she do a fantastic job w her hair, she made me feel like comfortable also.I didn't catch her name but I will say this.... from now on this will be the only place i bring my little girl for her hair! Thank you
