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July 2024 by Anne Chupp
The sales guy wouldn't sell me a fantail goldfish for my son. Said that the goldfish and beta had to have 10 gal or more . When you see that the betas are kept in a tiny Tupperware container to sell, how does that make sense? I have been a fish owner since I was a kid, and I know that goldfish can survive in a small environment . It was upsetting because my 5 year old son wanted to put that in his tank that he just got for his birthday.
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July 2024 by Jeana Gervais
The staff in this location were very knowledgeable and friendly. So many stores offer the point and grunt when asked where to find an item, but twice I had employees stop what they were doing to lead me to the items I was seeking. I was greeted by each employee I came across. No one hovered, and the checkout was quick.
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July 2024 by The Shadow
Always has what I need for my pets. I have reptiles, rodents, fish, and felines. The store always helps me get the best that I need for the best and healthiest life of my animals. Thank you all so much for what yall have done for the future of my little family members.
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June 2024 by frieda borntrager
Ample supply of products
Friendly and efficient staff
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June 2024 by abigayle Stevens
Loved the aminals got great help from the lady there !!
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June 2024 by Sharon Gillis
Daisy had a relaxing pedicure today and sends compliments to the nail tech. The tech was kind and gentle.
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June 2024 by Idris Busari
Took the house cat out for his 2nd birthday. This place is pet-friendly. There are lots of toys to pick out for your pets.
You will find small animals like mice, ferrets, hamsters, gerbils, guinea pigs, reptiles, birds and fishes available for sale. They have a cat adoption program and you can groom your dogs here too.
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May 2024 by Kyle Jordan
Paid $70 to wait 2 hours for the groomers to say my dog was too squirmy to give a haircut to yet they did a pretty good job on the trim up on her face so it doesn’t really add up. My puppy then got kennel cough the next couple days.
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May 2024 by Katherine Peters
Needed assistance getting salt water fish. Staff would lock eyes with us but walk around us/not approach us. We stood for over 30 minutes in the fish section waiting for assistance. Asked a man that came into the tank area for assistance and he sighed and made it very obvious we were inconveniencing him. Very short and brief with us. We got two decent sized live rocks and two emerald crabs. Both rocks were shoved into one fish bag with no water so we had no way to help acclimate them to our tank. The cashier then placed the bag of crabs on TOP of the bag of live rock that was already being punctured due to the two rocks being shoved into one small bag and risked the crab bag being punctured. She then noticed my facial expression of concern, went to put the crabs in a separate bag and accidentally DROPPED the bag of crabs onto the ground. She then got them in the bag and started just carelessly tossing the bottles of fish medication/water treatment, the bag of tortoise food and other items ON TOP of the crabs. They are live animals in a small bag of water and she had no care about injuring them or popping the bag. We were offered no discount for the fact she dropped the crab and were not offered a selection of different crab in place. Thankfully the crabs survived the ordeal and are thriving but there was no apology, or anything. We felt extremely unwelcomed, and like a burden and had poor service. If the crabs were treated like that, then i worry about how the other live animals there are treated. We will never be returning to this store for our salt water tank needs and will travel farther just to avoid this store.
*update*** The manager called and left a voicemail asking for us to call them back to discuss the issue. We attempted to call back twice and we were told the manager would be notified and would call us back and we have yet to receive that call to this day to rectify the situation.
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April 2024 by Martha medina
100% recommended??
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April 2024 by Lily Huerta
Friendly knowledgeable staff beautiful animals
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April 2024 by Silver Star
This is the fourth time I have went in here and found dead hermit crabs! A customer shouldn't be finding them dead. They do not give them the proper humidity and temperature to survive. They slowly are suffocating. Don't they know how to take care of them? Almost every single hermit crab I have bought from here has died. Pet supplies plus takes way better care of their hermit crabs. They actually seem to care. I feel so bad for all the hermit crabs that have died at petco. Management, do something!
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April 2024 by Oscar Gallegos
Excellent place to enjoy with family and pets
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April 2024 by Ben Murphy
The staff truly cared… but that store lacks in ways that are hard to describe.
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April 2024 by Isabel Herrera
You will find exotic animals, their forte are fish of different species. great variety of food for fish, birds and reptiles, plus toys too and you can come vaccinate your dogs
