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“Koby Lundy ⭐⭐⭐⭐⭐ I recently had the pleasure of dealing with Verizon's customer service, and I must say, the experience was nothing short of exceptional! From the moment I got in touch, the representative was attentive, knowledgeable, and genuinely eager to assist. They not only addressed my concerns with efficiency but also provided helpful tips to enhance my service experience. The patience and understanding they exhibited were remarkable, making me feel valued as a customer. It's rare to encounter such dedication and professionalism. I left the conversation feeling fully satisfied and confident in my choice to stick with Verizon. Kudos to Koby for outstanding service that truly sets the bar high!”
“I had the privilege of having Logan to help me transfer photos on to my new iPhone ! He was very knowledgeable, kind & helpful in several ways! I really appreciate all of his help!!”
“Crystal was very helpful and pleasant. I'm glad I went there. I got a Samsung which I really like. She admitted she went from Samsung to iPhone. I nearly clutched my pearls. Luckily, the other gentleman employee showed his undying devotion to Samsung by proudly raising his phone. We shared a Samsung moment.Anyway, the whole encounter took maybe 30 minutes total on a Saturday afternoon to get a new phone and to switch my number and provider. The only waiting done there was on me because I didn't come fully prepared. But that wasn't a problem as she helped me with that too. All the while, she helped 2 other gentlemen and her new trainee!Would I recommend this store? Yes! 100%Would I recommend you call India for support? Lol, no. Chlis from India almost cost Cricket a new customer. Can we go back to using Americans to answer support questions? I decided to visit the store anyway and got the correct answers from Crystal, who is not from India.”
“Sick of my carrier I walked into this place during a winter storm. The young lady, Crystal, was so helpful. She went out of her way to get me the best coverage and price. I would definitely recommend. And so far their service is superior to my previous carrier by far.”
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“Hi just want to let you that Miguel has been very helpful when I go into Verizon. With no questions ask he helps and he is very helpful and and kind to work with.”