Interra Credit Union is a local credit union with many long-term members. Some reviews note very friendly, helpful, and efficient staff, with good service in Spanish. Members appreciate supporting a local institution over a large bank. Specific positive experiences include helpful assistance setting up business accounts and straightforward, professional service from agents. However, other reviews express disappointment, stating the credit union has changed. One member cited a significant error in receiving the wrong pre-approval letter for a construction loan, followed by unresponsive communication, which forced them to use a different lender. This was given as one example of how they continue to disappoint some established members.
Juan was excellent to work with. He handled a fraud issue without any challenges. Very much appreciated. Gracias Juan!
May 2023
I've been a member for over 20 years. The folks at Interra have always been friendly, helpful and efficient. I love supporting a local credit union over a megabank!
May 2023
Needed help setting up a business account for a sole proprietorship, and they spent a bunch of time working with me to get it set up properly. Very happy with the service I received.
